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Cape Town: Reservation Group & Conference Consultant. posted by HotelJobs

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Job Description

Reservation Group & Convention Consultant. High end luxury 5* Game Lodge Western Cape – based in Cape Town Responsible for the Game Lodges Groups & Conference Reservations – maximizing occupancy and revenue, ensuring rate parity, and delivering excellent guest service. This role requires strong 5* Game Lodge Group Reservations knowledge, attention to detail, and close coordination with revenue, sales, and front-office teams. Key Responsibilities Group Reservations & Guest Services. Handle reservations via email, phone, website, and OTA extranets Convert enquiries into confirmed bookings efficiently Amend; cancel, or rebook reservations according to policies Communicate clearly with guests regarding rates, terms, deposits, and cancellation policies Upsell additional services (room upgrades, activities, meals, transfers, etc.) Revenue & Reporting Support revenue optimization through correct rate loading and inventory management Monitor pick-up, pace, and booking trends on OTA platforms Assist with daily, weekly, and monthly reservation reports Highlight opportunities for promotions or yield improvement Administration & Coordination Maintain accurate guest profiles and reservation records Liaise with front office, finance, housekeeping, and operations teams Ensure deposit and payment policies are correctly applied Assist with OTA invoicing and commission checks where required Minimum Requirements Experience. Minimum 3 years experience in reservations. Hospitality; lodge, hotel, or travel industry background essential OTA & Systems Knowledge. Proven experience with OTA extranets (Apply Below, Expedia, etc.) Experience using channel managers (e.g. SiteMinder, NightsBridge, Little Hotelier, Cloudbeds) Working knowledge of PMS systems (e.g. Opera, Semper, ResRequest, Protel, RMS) Skills & Competencies. Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to work under pressure and meet deadlines Sales-driven mindset with upselling ability Strong organizational and time-management skills Confident in handling guest complaints professionally Education. Hospitality / Tourism qualification advantageous but not essential Personal Attributes. Guest-centric and service-oriented Proactive and solutions-focused Team player with strong interpersonal skills Revenue- and detail-focused mindset Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements. Hotel Concierge.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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Cape Town: Reservation Group & Conference Consultant. posted by HotelJobs

Advertisement



Job Description

Reservation Group & Convention Consultant. High end luxury 5* Game Lodge Western Cape – based in Cape Town Responsible for the Game Lodges Groups & Conference Reservations – maximizing occupancy and revenue, ensuring rate parity, and delivering excellent guest service. This role requires strong 5* Game Lodge Group Reservations knowledge, attention to detail, and close coordination with revenue, sales, and front-office teams. Key Responsibilities Group Reservations & Guest Services. Handle reservations via email, phone, website, and OTA extranets Convert enquiries into confirmed bookings efficiently Amend; cancel, or rebook reservations according to policies Communicate clearly with guests regarding rates, terms, deposits, and cancellation policies Upsell additional services (room upgrades, activities, meals, transfers, etc.) Revenue & Reporting Support revenue optimization through correct rate loading and inventory management Monitor pick-up, pace, and booking trends on OTA platforms Assist with daily, weekly, and monthly reservation reports Highlight opportunities for promotions or yield improvement Administration & Coordination Maintain accurate guest profiles and reservation records Liaise with front office, finance, housekeeping, and operations teams Ensure deposit and payment policies are correctly applied Assist with OTA invoicing and commission checks where required Minimum Requirements Experience. Minimum 3 years experience in reservations. Hospitality; lodge, hotel, or travel industry background essential OTA & Systems Knowledge. Proven experience with OTA extranets (Apply Below, Expedia, etc.) Experience using channel managers (e.g. SiteMinder, NightsBridge, Little Hotelier, Cloudbeds) Working knowledge of PMS systems (e.g. Opera, Semper, ResRequest, Protel, RMS) Skills & Competencies. Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to work under pressure and meet deadlines Sales-driven mindset with upselling ability Strong organizational and time-management skills Confident in handling guest complaints professionally Education. Hospitality / Tourism qualification advantageous but not essential Personal Attributes. Guest-centric and service-oriented Proactive and solutions-focused Team player with strong interpersonal skills Revenue- and detail-focused mindset Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements. Hotel Concierge.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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