Cape Town City Centre: Sales Support Administrator â Cape Town CBD

February 6, 2026 Jobs in Cape Peninsula

Cape Town Region

Customer service / support

Job Description

REQUIREMENTS Matric, relevant qualification Certificate in Office administration / Project management Minimum 2 years experience in sales support / sales admin / similar roles Minimum 1 years Renewable Energy Industry sales experience – advantageous English & Afrikaans Proficiency with Microsoft Office and experience with CRM systems Confident communication and presentation skills Strong client & project management skills Customer centricity Prepared to travel nationwide as required Able to form part of thriving, dynamic team while working in a corporate environment Innovative, able to think out-the-box DUTIES Assist the sales and development team with preparing proposals, quotations, and contracts Maintain and update customer databases and CRM systems Customer support and communication updating customers Coordinate with other departments to efficient cross-collaboration Handle customer inquiries and provide after-sales support as required Prepare regular sales reports and performance metrics for management Support marketing and promotional activities as needed Update orders and invoices on a regular basis Assist with Customer engagement meetings Stay updated on industry regulations and ensure compliance in all sales processes Work with legal and regulatory teams to navigate changes in market rules and policies Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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About Customer service / support Jobs in Cape Town Region

The customer service and support industry is a vital component of the Cape Town region’s economy, with a high demand for skilled professionals to provide excellent service to customers across various sectors. Typically, this field offers a stable and growth-oriented career path, especially in industries that rely heavily on customer interaction, such as technology and financial services.

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In terms of compensation, salaries for customer service and support roles in Cape Town can vary widely depending on factors like experience, company size, and industry sector. Generally, salaries range from R20 000 to R40 000 per month for entry-level positions, while more senior roles can command salaries between R50 000 to R80 000 per month. However, it’s essential to note that these are broad estimates and actual salaries may differ based on individual circumstances.

Common skills required for customer service and support roles in Cape Town include excellent communication and problem-solving skills, the ability to work well under pressure, and a strong knowledge of products or services being offered. Additionally, many employers also look for candidates with basic computer skills, such as Microsoft Office proficiency, and experience working in a team environment.

The technology industry is one of the most significant sectors that employ customer service and support professionals in Cape Town, alongside financial services and manufacturing. Other common industries include healthcare, e-commerce, and education. In these sectors, customer service representatives play a crucial role in resolving customer complaints, answering queries, and providing overall support to customers.

For those looking to start or advance their careers in customer service and support, there are numerous opportunities for growth and development. Typically, career progression paths involve moving into more senior roles within the company or exploring opportunities in related fields like account management, sales, or operations. With experience, it’s also possible to transition into specialized roles, such as technical support specialist or customer success manager.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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