Durban: Front Office Manager – Luxury Hotel – Durban | Lb posted by HotelJobs

February 10, 2026 Jobs in Durban

HotelJobs

Kwazulu-Natal

Other IT/Computer

Job Description

About the Role

We are seeking a highly experienced Front Office Manager to join a prestigious luxury hotel in Durban. As a senior management role, this position requires strong leadership, operational expertise, and a proven background in managing large front office teams within a busy hospitality environment.

Key Responsibilities

Oversee and manage all front office operations, ensuring smooth and efficient service delivery.
Lead; motivate, and manage a team of 2530 staff members.
Maintain high levels of guest satisfaction through exceptional service and attention to detail.
Implement and uphold front office policies, procedures, and service standards.
Ensure effective staff scheduling, training, and performance management.
Work closely with other departments to ensure seamless guest experiences.
Manage budgets, forecasting, and departmental cost controls.
Handle guest feedback, complaints, and special requests with professionalism and efficiency.

Requirements

Minimum of 3 years experience as a Front Office Manager in a busy hotel.
Strong leadership skills with the ability to manage and inspire large teams.
Excellent communication and interpersonal abilities.
Previous experience in luxury hotel environments is highly advantageous.
Strong organisational and problem-solving skills.
Financial acumen with experience in budgeting and cost management.
Ability to work well under pressure while maintaining service excellence.

Qualifications

Minimum of 3 years experience as a Front Office Manager in a busy hotel.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Kwazulu-Natal

The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.

Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.

Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.

The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.

Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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