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South Africa: Chief Operating Officer (COO)

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Job Description

About the Role

The Chief Operating Officer (COO) role is a high-impact position that requires a strategic thinker to navigate operational complexity and drive long-term success within a rapidly evolving financial services landscape. The COO will serve as a key member of the executive leadership team, responsible for optimising operational performance, strengthening governance, and driving the organisation’s transformation agenda.

Key Responsibilities

  • Lead the operational strategy and execution to ensure efficiency, scalability, and strong commercial outcomes.
  • Anticipate industry challenges and proactively position the organisation for emerging risks and opportunities.
  • Drive digital transformation initiatives that enhance customer experience, operational resilience, and long-term competitiveness.
  • Strengthen governance structures, processes, and controls across all operational functions.
  • Build and scale teams, processes, and systems to support the company’s strategic ambitions.
  • Oversee end-to-end operational performance, ensuring alignment with regulatory requirements.
  • Collaborate closely with the CEO and executive committee to drive organisational strategy and operational excellence.
  • Cultivate strong working relationships across the business and lead cultural transformation where needed.

Requirements

  • 12 years of experience in the Financial Services sector, including extensive operational leadership experience.
  • Proven track record as a COO, Head of Operations, or equivalent senior leadership role.
  • Strong strategic, commercial, and operational capability with the ability to scale a business.
  • Deep understanding of the FS landscape in Africa and the Mozambican market is essential.
  • Demonstrated digital acumen and experience leading digital transformation programmes.
  • Strong regulatory awareness and experience managing complex operational environments.

Qualifications

  • Formal education/certifications not specified.

Salary & Benefits

  • Salary information not provided.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in ZA

In the IT and computing industry in South Africa, the job market is generally stable with a steady demand for skilled professionals. The growing importance of technology in various sectors, such as financial services, healthcare, and e-commerce, has created a strong foundation for career growth and development.

Typically, salaries for IT and computing positions in South Africa vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, salaries range from around R400 000 to over R1 million per annum, although these figures are subject to variation and may not reflect actual salaries at specific companies or in certain regions. For example, senior IT professionals with extensive experience may earn higher salaries than junior entry-level positions.

Common skills required for IT and computing roles in South Africa include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Other essential skills often include knowledge of cloud computing platforms, database management systems, and cybersecurity principles. Additionally, excellent problem-solving skills, communication skills, and the ability to work collaboratively with teams are highly valued.

The IT and computing industry is a significant employer in various sectors, including financial services, technology, manufacturing, and healthcare. Financial institutions often require IT professionals for roles such as system administration, network management, or risk management, while tech companies need skilled developers, testers, and project managers to support their software development efforts. In the manufacturing sector, IT professionals are often required for roles like quality control, supply chain management, or production planning.

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For those interested in pursuing a career in IT and computing, there are many opportunities for career development and advancement. Typically, entry-level positions serve as a starting point, followed by progression to senior developer, system administrator, or project manager roles. Many companies also offer training and development programs to enhance skills and knowledge, while online courses, certifications, and industry events provide additional opportunities for professional growth.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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