Job Description
About the Role
Join our dynamic team as a Store Manager at Jumbo Mall in Nelspruit, where you’ll take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.
Key Responsibilities
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
- Ensure consistent implementation of merchandising and marketing standards.
- Attract and retain a strong and loyal customer base.
- Oversee inventory controls and ensure effective stock management.
- Monitor store performance in line with stock availability and customer demand.
- Ensure exceptional customer experiences that exceed expectations.
- Review and act on Mystery Shopper reports and customer feedback.
- Resolve product and service-related complaints quickly and effectively.
- Lead by example in reinforcing a customer-first culture among staff.
- Train, develop and motivate staff to reach full potential.
- Plan for succession and promote internal growth.
- Manage performance consistently and fairly.
- Foster a positive, engaging and productive working environment.
Requirements
Proven retail management experience
Strong leadership and people management skills
Excellent communication and organisational skills
Target and results-oriented mindset
Passion for customer service and retail excellence
Qualifications
Formal education/certifications not specified.
Salary & Benefits
Salary information not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Mpumalanga
The retail sector in Mpumalanga is an integral part of the province’s economy, typically employing a diverse range of professionals who contribute to the growth and development of various industries. Generally, this field offers a wide range of job opportunities, from entry-level positions to more senior roles, catering to different skill sets and career aspirations.
In terms of salary expectations, salaries for Other Retail positions in Mpumalanga are generally broad and can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command a basic salary range between R20 000 to R40 000 per annum, while more senior roles can fetch higher salaries ranging from R60 000 to R120 000 or more, although these figures are subject to variation and should be used as a rough guide only.
Common skills required for Other Retail positions in Mpumalanga include communication skills, customer service expertise, basic IT knowledge, analytical thinking, problem-solving abilities, and attention to detail. Additionally, many employers place a high value on skills such as leadership, teamwork, time management, and adaptability. These skills are often developed through formal education or training, but can also be acquired through work experience and continuous learning.
Various industries commonly employ Other Retail professionals in Mpumalanga, including the financial services sector, technology industry, manufacturing sector, and more. These roles may involve working with clients, managing inventory, providing technical support, or analyzing data to inform business decisions. Opportunities for career development are also available, often through internal promotions, training programs, or specialized certifications that can enhance job prospects.
For those interested in pursuing a career in Other Retail in Mpumalanga, it is essential to consider factors such as job satisfaction, work-life balance, and opportunities for growth and development. By developing relevant skills and gaining practical experience, individuals can position themselves for success in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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