Kalahari: It I Hardware & Network Specialist (5* Safari Reserve) – Kalahari posted by Phoenix Recruitment

About the Role

We are seeking a highly skilled IT I Hardware & Network Specialist to join our team at a luxury 5* Game Reserve in the Kalahari, Northern Cape. As a hands-on IT Manager with strong hardware and network management experience, you will lead and future-proof our technology ecosystem while contributing to operational efficiency and profitability.

Key Responsibilities

• Full network infrastructure across camps and operational sites
• Satellite connectivity & remote network optimisation
• Hardware lifecycle management and procurement strategy
• POS systems, PMS platforms, and integrated hospitality systems
• Cybersecurity and data protection
• Guest Wi-Fi experience in a remote environment
• Improve system efficiency to reduce downtime costs
• Optimise tech spend through strategic planning
• Enhance online guest experience pre-, during, and post-stay
• Support revenue management and business intelligence systems
• Curate an effortless digital journey for guests — from booking to departure

Requirements

• Degree or Diploma in Information Technology, Computer Science, Management Information Systems (MIS), or related fields
• 5–7 years’ experience in IT-related roles, systems administrator, network engineer, or IT Manager
• Hospitality – lodge or reserve experience will be an advantage
• Strong hardware troubleshooting and infrastructure experience
• Advanced network management skills
• Experience in hospitality or multi-site environments (advantageous)
• Budget control and cost optimisation mindset
• Ability to align IT strategy with profitability goals

Qualifications

• Formal education/certifications not specified.

Salary & Benefits

Salary: R45K (Neg) DOE