Job Description
About the Role
We are seeking an experienced Camp Manager to join our luxury 5* Game Lodge in the Kalahari, Northern Cape. As the main point of contact for guests during their stay, you will be responsible for ensuring exceptional guest experience and hospitality while also overseeing camp operations, staff management, and financial administration.
Key Responsibilities
- Guest Experience & Hospitality: Ensure a consistently high standard of guest service and hospitality
- Act as the main point of contact for guests during their stay
- Handle guest feedback, special requests, and complaints professionally
- Oversee guest activities in coordination with guiding and conservation teams
- Camp Operations: Manage daily camp operations including accommodation, food & beverage, housekeeping, maintenance, and logistics
- Ensure facilities are well maintained, safe, and presented to reserve standards
- Monitor stock control, ordering, and supplier relationships
- Ensure compliance with reserve policies, health & safety regulations, and emergency procedures
- Staff Management & Leadership: Recruit, train, schedule, and manage camp staff
- Foster a positive team culture aligned with service excellence and conservation values
- Conduct performance reviews and manage disciplinary procedures where required
- Ensure staff accommodation, welfare, and morale are maintained
- Financial & Administrative Management: Manage camp budgets, cost control, and monthly reporting
- Approve invoices, manage petty cash, and track expenses
- Work closely with reservations and head office on occupancy, rates, and planning
- Conservation & Sustainability: Promote and support conservation initiatives and responsible tourism practices
- Ensure minimal environmental impact through sustainable operations
- Educate staff and guests on conservation values and reserve guidelines
- Health, Safety & Security: Ensure compliance with occupational health & safety standards
- Implement emergency response and safety procedures
Requirements
- Minimum 3–5 years’ experience in camp or hospitality management
- Relevant qualification in hospitality, tourism, or business management
- Experience working in remote locations and on game reserves preferred
- Computer literacy (reservations systems, MS Office)
- Valid driver’s license (essential)
Qualifications
- No qualifications mentioned
Salary & Benefits
- R25K (Neg) DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Kgalagadi
The catering and hospitality industry is a vital sector in Kgalagadi, providing essential services to tourists and locals alike. Generally, job opportunities in this field are common, especially during peak travel seasons. Typically, the demand for skilled professionals in this industry is high, particularly in roles that require attention to detail and excellent customer service skills.
Salary ranges for catering and hospitality positions can vary significantly depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R200 000 to R500 000 per annum for entry-level positions, with senior roles commanding higher salaries ranging from R500 000 to R1 million plus, depending on experience and qualifications. However, it’s essential to note that actual salaries may vary widely due to individual circumstances.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Typically, employers also look for candidates with experience in food preparation, customer service, or event management. Additionally, knowledge of local cuisine and cultural sensitivities is often a valuable asset in this industry. Other essential skills may include basic first aid, conflict resolution, and time management.
The catering and hospitality industry encompasses various sectors, including tourism, events, and corporate hospitality. Common employers of these roles include hotels, resorts, restaurants, and event management companies. Financial services sector and technology industries also often require catering and hospitality professionals to support their operations.
Career development opportunities in the catering and hospitality industry are abundant, particularly for those who demonstrate exceptional leadership skills, a passion for innovation, or a talent for entrepreneurship. Typically, experienced professionals may be eligible for promotions, training programs, or even start-up initiatives that allow them to create their own businesses. With dedication and hard work, it’s possible to build a fulfilling career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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