Africa: Country Operations Manager – Zambia posted by Hire Power

• Leadership & Strategy: Setting and executing the strategic direction for the brand in Zambia while aligning to Africa Growth Sales and Operating Profit goals.
• Operational Excellence: Ensuring efficient day-to-day restaurant operations that exceed customer and brand expectations.
• Supply Chain & Development: Driving supply chain execution, store development, and expansion projects to deliver sustainable growth.
• People & Culture: Leading with a people-first approach—building local talent, mentoring, and ensuring a positive and compliant work environment.
• Financial Management: Overseeing budgets, financial discipline, and profitability across all operations.
• Marketing & Consumer Engagement: Collaborating with marketing teams to drive brand growth, product innovation, and customer engagement.
• Risk & Governance: Embedding strong governance, risk management, and compliance across operations.

MINIMUM REQUIREMENTS:

• 10+ years’ senior leadership experience in operations/sales (retail, QSR or service industries highly regarded)
• Strong commercial, financial & strategic acumen
• Proven success in people development and multi-site leadership
• Bachelor’s degree (essential); MBA preferred
• Must be a Zambian National with relevant NRC card.
• Valid, unendorsed Zambian driver’s license
• Clear criminal history

SKILLS AND COMPETENCIES:

• Strong strategic, operational, and financial acumen.
• Excellent leadership, coaching, and mentoring skills.
• Ability to manage complex stakeholder relationships internally and externally.
• Innovative thinker with a track record of delivering business growth and continuous improvement.

HOW TO APPLY
Interested candidates should submit their CV and a brief cover letter to *****@*****.co.za before 30 September 2025.