Cape Town City Centre: Business Process Engineer

January 28, 2026 Jobs in Cape Peninsula

Cape Town Region

IT / Computing / Software

Job Description

About the Role

The Business Process Engineer will play a critical role in leading the design and mapping of business processes to transition from the current “as-is” to the desired “to-be” state. This initiative aims to establish a unified view of each client’s products across diverse banking sectors, such as Retail, Banking, and Insurance, with a focus on delivering client-centric, compliant, and streamlined communication.

Key Responsibilities

Lead in defining and refining business needs and requirements, documenting these in clear, actionable user stories.
Map current “as-is” processes and design the optimal “to-be” state across business units to ensure compliance and enhance client communication.
Work closely with Solution Architects, Testers, and stakeholders to develop and optimise requirements.
Identify key data sources, facilitate data mappings between systems, and support middleware integration for decision points.
Design test cases, guide testing processes, and provide support during rollout.
Analyse and document organisational and operational capabilities, ensuring they align with the project’s strategic objectives.
Gather end-user requirements, support implementation, and manage the requirements scope to align with the business vision.

Requirements

5 years of experience as a Senior Business Analyst/Business Process Engineer.
In-depth experience in Retail Banking, Agile methodologies, and end-to-end data mapping.
Proficiency in Atlassian tools (Jira, Confluence).
Knowledge of messaging platforms like Kafka and cloud-based platforms (preferably AWS).
Hands-on experience in gathering and documenting user requirements, writing user stories, and developing comprehensive technical documentation.

Qualifications

Diploma in Business Management, Business Analysis, or a related field.

Salary & Benefits

(No information provided)

[Note: This section was left blank as no salary details were mentioned in the original job description.]

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How to Apply

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About IT / Computing / Software Jobs in Cape Town Region

The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.

In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.

Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.

The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.

For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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