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Cape Town City Centre: Quality Officer (NPO)

Cape Town City Centre: Quality Officer (NPO)

Posted on 2025-05-06 00:00:00

Job Summary

KEY RESPONSIBILITIES In collaboration with the Quality Manager: Review and maintain existing manuals, procedures, forms, information and records to ensure accuracy and completeness. Develop and implement new documents as required. Conduct proofreading and editing of documents to ensure clarity and grammar accuracy. Upload most recent documents for completion into the Quality Management System. Ensure compliance with regulatory requirements and industry standards. Collaborate with other departments to ensure submissions. Assist in preparing reports and presentations. Training the different departments on QMS processes To identify and project manage initiatives and projects across the organisations that will create organisational efficiencies, improve performance or address quality issues. Close out of all corrective and preventative actions. Review and finalise all change control requests. Prepare audit schedule and assist with reports and internal audits. Ensure continuous monitoring and evaluation of effective use of reporting quality incidents. EDUCATION, EXPERIENCE, AND KNOWLEDGE National Diploma: Environmental Management or related, preferably a BSC degree. 1 – 2 years experience with Document control systems Solid understanding of Quality principles and regulations (e.g., WMDA, ISO) Proficient knowledge of Microsoft Office applications (Word, Excel, PowerPoint) Work/travel outside of core hours – this role may involve some national and international travel for the purpose of training and meeting attendance. SKILLS AND ABILITIES Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to work independently and as part of a team Ability to proofread documents accurately and efficiently Ability to learn new systems and procedures quickly NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email. The final remuneration package offered by the employer will be determined based on market standards, considering the candidate’s qualifications, skills, and level of experience. The employer retains the prerogative to provide a remuneration package that aligns with industry norms and the specific attributes of the selected candidate

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