Job Description
Essential Qualifications:
- National Senior Certificate/ Matric/ N3/ Grade 12
- Pass typical recruitment checks (criminal, qualification, ID verification checks, etc.)
Experience:
- Teamwork, flexibility, understanding urgency and priorities, and quick problem-solving skills
are essential. - Excellent customer interaction
- Monitoring of all environments (networks, mainframe, servers etc.) connectivity
- Execute daily batch processing for banking clients
- Execute month-end batch processing for banking clients
- Diagnose and correct equipment malfunctions
- Perform daily backups as per operational procedures
- Shift handover and effective communication with regards the production and development
systems - Continuous updates of daily reports and organize and schedule production work
- Effectively execute requests from users
- Good understanding of operating standards and procedures
- Monitoring of transactions of the banks on ATMs and POS
- Understanding of JCL and mainframe commands
- Understanding CA Workload Automation ESP (scheduling product)
- Understanding of operation standards in the mainframe environment
- Identify and resolve issues effectively.
- Responsible for monitoring all connectivity environments, as well as continuous updates of all
daily reports - To perform after hours and weekend help desk functions
Physical Demands:
- Sitting, walking, bending, and lifting
Travel:
- Must have a vehicle and a valid drivers license.
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