Cape Town: Group Reservationist posted by HotelJobs

February 10, 2026 Jobs in Cape Peninsula

HotelJobs

Western Cape

Other IT/Computer

Job Description

About the Role

A busy 4* hotel in Cape Town is seeking a professional Reservationist to focus on individual, groups and manage booking systems efficiently. This role requires strong organisational skills, system knowledge, and the ability to manage group reservations while ensuring accuracy and service excellence.

Key Responsibilities

Manage group reservation enquiries from initial contact through to confirmation and payment
Accurately capture reservations in online booking platforms and the hotels PMS
Develop and maintain reservation systems and procedures for efficiency
Prepare group quotations, contracts, and pro-forma invoices
Liaise with sales and operations teams to ensure seamless handover of confirmed groups
Handle modifications, cancellations, and special requests for group bookings
Monitor group allocations and update availability across platforms
Ensure timely communication with clients and maintain accurate records of correspondence
Prepare group reservation reports for management review

Requirements

Minimum 35 years experience in high end, high volume hotel reservations
Strong working experience of Opera PMS and online booking systems
Excellent organisational and time management skills
Ability to work independently and handle multiple group reservations simultaneously
Strong written and verbal communication skills
High attention to detail and accuracy in financial transactions and reporting

Qualifications

Minimum 35 years experience in high end, high volume hotel reservations
Strong working experience of Opera PMS and online booking systems

Salary & Benefits

[Salary details not specified, skip this section]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

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The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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