Job Description
About the Role
AtripleA recruitment & temps is seeking a highly skilled Medical Aid Broker Sales Consultant to join our team in Cape Town. As a point of contact for clients, you will provide medical aid advice and support to ensure they get the most from their medical aid, while also identifying opportunities for cross-selling our health-related products.
Key Responsibilities
• Service delivery and liaison with clients (telephonically and via email)
• Liaison with medical aids to manage and resolve client’s application process and/or option change requests
• Effective coordination to ensure the timeously processing of new sales
• Lead qualifying and handling by engaging with clients and assessing clients’ individual needs
• Compiling of comparative medical aid quotations based on Needs Analysis done
• Recommendations and guidance on best suited option for clients’ needs
• Late Joiner Penalty investigations
• Ongoing support with the management of the client’s health portfolio to ensure clients are covered from a holistic health perspective.
• Identifying client’s need for positioning of Company Cover, Dental Gap Cover & any other health related products developed by the company for referral generation for cross selling opportunities.
• Advice and guidance on possible option changes on existing and new clients
• Effective coordination to ensure timeous following of all required processes for effective lead handling
• Adhere to all compliance standards and FAIS requirements
• Follow-up client calls where necessary
• Assistance with other functions within the advisory and sales area if and when required
Requirements
• National Senior Certificate or equivalent
• CMS accreditation (not compulsory but advantageous)
• At least 2 years’ experience in medical aid industry is essential
• Knowledge and experience of the above-mentioned functions
• Experience in a call centre or client service environment
• RE5 and / or Wealth Management qualification NQF level 5 (advantageous)
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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