Job Description
Our client a leader in the Spirits production and distribution is seeking a Receptionist to join their team based in Cape Town
MINIMUM REQUIREMENTS
- Matric / Grade 12 is essential
- Relevant administrative qualification is essential
- Previous Experience in FMCG: A minimum of 5 years relevant experience is essential. Experience within an FMCG industry or similar fast-paced environment would be preferred.
- Process Improvement: Experience in refining administrative processes.
- Teamwork: Ability to work collaboratively with colleagues across different departments
MAIN JOB FUNCTIONS
Greet and Assist Visitors:
- Welcome guests warmly, provide directions, and ensure they are properly signed in and escorted to their destinations.
- Manage Phone Calls: Answer, redirect, and handle phone calls professionally, ensuring timely communication with staff and external parties.
- Administrative Support: Assist with scheduling meetings, maintaining calendars, and coordinating travel arrangements for staff.
- Mail and Packages: Manage incoming and outgoing mail, packages, and courier services.
- Office Supplies: Maintain inventory of office supplies and order as necessary.
- Reception Area Maintenance: Ensure the reception area is tidy and well-presented at all times.
Data Entry:
- Update records and databases as required.
- Event Coordination: Assist with setting up meeting rooms and arranging catering for internal events.
- Security and Access Control: Monitor visitor access and ensure compliance with company security protocols
Communication Skills:
- Excellent verbal and written communication skills.
- Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively
Customer Service:
- Friendly and professional demeanor with a focus on customer satisfaction.
- Technical Skills: Proficiency in basic office software (e.g., Microsoft Office) and ability to learn company-specific systems.
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