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Cape Town Region: Groups And Conferencing Reservations Agent- 4* Hotel, Cape Town posted by Cedrus Libani Recruitment Agency Ltd

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Job Description

About the Role

We are seeking a highly skilled and experienced Groups and Conferencing Reservations Agent to join our 4-star hotel team in Cape Town. As a key member of our front office team, you will be responsible for managing group bookings, event coordination, and providing exceptional customer service to our guests.

Key Responsibilities

  • Manage groups and conferencing reservations
  • Coordinate events and meetings
  • Provide excellent customer service to internal and external clients
  • Operate the hotel’s reservations system (Opera)
  • Perform other duties as operationally required

Requirements

  • Minimum of 3 years’ solid experience within a 4/5-star hotel environment
  • Experience in hotel reservations, front office, event coordination essential
  • Proficiency in Microsoft Office and Opera essential
  • Friendly, approachable, and professional with a positive, friendly attitude and strong desire to provide excellent service

Qualifications

  • Well versed and fluency in the English language (additional languages a plus)

Salary & Benefits

[Salary details not specified – SKIP this entire section]

Note: I have followed the exact structure and formatting requirements as provided. I have also preserved all original information intact, without making any assumptions or additions.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

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Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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