Job Description
Job Title: Reservations and Revenue Manager – Cape Town Region
Employer: Karen Tupper Recruitment
Job Summary:
We are seeking an experienced and commercially minded Reservations / Revenue Manager to join our team at a well-established 4-star hotel in Cape Town. The successful candidate will be responsible for driving revenue performance through effective pricing strategies, inventory control, and reservations management while leading and developing the Reservations team.
Key Responsibilities:
Manage and oversee the Reservations Department, ensuring accuracy and efficiency. Develop and implement revenue management strategies to maximize Average Daily Rate (ADR), RevPAR, and occupancy. Control room inventory, rate structures, and restrictions across all distribution channels. Analyze demand, market trends, and competitor activity to inform pricing decisions. Forecast occupancy and revenue, producing daily, weekly, and monthly reports.
Collaborate closely with Sales, Marketing, and Front Office teams to ensure optimal performance of the hotel’s systems, including the Property Management System (PMS), channel manager, and booking engines. Lead, train, and motivate the Reservations team to achieve departmental targets.
Ensure compliance with hotel policies, brand standards, and Standard Operating Procedures (SOPs).
Requirements:
Proven experience as a Reservations Manager, Revenue Manager, or similar role
Experience in a 4-star hotel with 200 bedrooms
Strong knowledge of revenue management principles and strategies
Advanced experience with hotel PMS and channel management systems (Opera or similar preferred)
Excellent analytical, forecasting, and reporting skills
Strong leadership, communication, and decision-making abilities
Ability to perform in a fast-paced, high-volume hotel environment
To Apply:
Interested candidates should submit their CV and a recent profile photo. Only shortlisted candidates will be contacted.
Rules:
1. All factual information from the original job description must be kept.
2. Grammar, spelling, and formatting will be corrected.
3. The text will be organized into clear sections for easy reading.
4. Excessive punctuation will be removed.
5. The text will be written in professional business English using South African spelling.
6. Contact details and application instructions will be kept exactly as provided.
7. No additional information will be added that wasn’t in the original job description.
8. No requirements or qualifications mentioned will be removed.
9. The text will be concise, aiming for a similar length to the original job description.
Note: If you require any modifications or have specific requests, please let me know.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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