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Cape Town Region: Ward Hostess posted by Empact Group Southern Africa

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Job Description

The Main Purpose of the job Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience. Education and Experience required: Matric Working experience in Hospitality environment Customer Service experience Min of 2 years experience in the same role Knowledge, Skills and Competencies: Customer service and communications skills Knowledge of basic mathematics Good analytical skills Key areas of responsibility: To provide a friendly and professional service to all customers and clients You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience. To support the Unit Manager in all areas in order to deliver a great customer experience. To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Cape Town Region: Group Spa Operations Manager (Luxury Spa Group) - Cape Town posted by Phoenix Recruitment

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.

View Job  Johannesburg: Facilities & Guest Experience Manager | Johannesburg posted by J D Specialized Recruitment


This information provides general career guidance. Actual salaries and requirements vary by employer.



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