Cape Town: Senior ServiceNow Consultant (CPT) posted by Datafin

ENVIRONMENT:

GUIDE technical engagements, ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients utilising your expertise to fill the role of a Senior ServiceNow Consultant wanted by a provider of innovative Asset, Fund and Investor Services. You will take a lead alongside Head of Practice in London – on the implementation and optimisation of ServiceNow platform, including modules such as ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. The successful incumbent must have 5 years of work experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. You also require in-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies & familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

DUTIES:

REQUIREMENTS:

Advantageous

ATTRIBUTES:

Complex Problem-Solving Skills: Skilled in resolving technical challenges while minimizing impact to end users.

Strategic Communication: Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders.

Team and Leadership Skills: Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing.