Job Description
About the Role
A leading technology solutions provider is seeking a skilled Telecoms Support Engineer to support key account managers with after-sales technical delivery and customer support. This role sits firmly within the telecoms solutions space, supporting enterprise clients with ongoing system performance, troubleshooting, and technical enablement.
Key Responsibilities
- Provide post-sales and after-sales technical support to telecoms customers
- Assist key account managers with technical input, fault resolution, and solution optimisation
- Support installation, configuration, commissioning, and troubleshooting (on-site & remote)
- Participate in customer projects, upgrades, and system improvements
- Deliver technical documentation, reporting, and customer training where required
- Liaise with partners and vendors for repairs, updates, and escalations
- Maintain accurate technical records and contribute to continuous improvement initiatives
Requirements
- Tertiary qualification in Electronics / Electrical Engineering (BEng, BTech, ND or similar)
- Proven experience in telecoms environments (RF, IP networks, timing & synchronisation, protocols)
Qualifications
- No specific qualifications mentioned in the original job description.
Salary & Benefits
- No salary information is provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Tshwane
In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.
When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.
Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.
The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.
For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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