Job Description
About the Role
We are seeking a seasoned Admin Manager to lead the administrative function within the EUM Funeral environment. As a critical role in our funeral business, this position plays a vital part in maintaining strong governance, disciplined process adherence, and high service standards while leading people with fairness, professionalism, and humanity.
Key Responsibilities
- Manage and oversee the entire administration team, ensuring accountability, performance, and service excellence
- Oversee both underwriting and claims administration, ensuring accuracy and compliance at all stages
- Manage the full administrative lifecycle, from onboarding of new clients through to claims processing and settlement
- Design, implement, and enforce robust administrative processes and controls
- Ensure strict adherence to procedures, legislation, and internal governance standards
- Drive operational discipline while maintaining a people-centred leadership approach
- Ensure accurate record keeping, documentation, and reporting
- Liaise with internal stakeholders, service providers, and clients in a professional and solutions-driven manner
Requirements
- Proven experience in administrative management within insurance, funeral services, or a related regulated environment
- Strong process orientation with the ability to enforce compliance and standards
- Confident people manager who can be firm, fair, and empathetic
- In-depth understanding of administrative workflows, controls, and risk mitigation
Qualifications
- Matric / Grade 12 Relevant tertiary qualification in Administration, Business Management, Insurance, or related field (advantageous)
Salary & Benefits
[Salary information not specified in the original job description] [Note: Since no salary details were provided in the original job posting, this section has been left blank.]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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