Education: Matric (Grade 12) with Mathematics and Accounting. A diploma or certificate in Accounting, Finance, or Bookkeeping is advantageous. Experience: 12 years of experience in a debtors/accounts receivable role (preferably in an office automation or similar industry). Technical Skills: Knowledge of debtors’ processes and credit control. Proficiency in Pastel, QuickBooks, or similar accounting software . Strong MS Excel skills. Soft Skills: Excellent communication and negotiation skills. Strong attention to detail and accuracy. Ability to work under pressure and meet deadlines. Team player with good interpersonal skills. Additional Information: Working hours: Monday to Friday, 8:00 AM 5:00 PM. Salary: Entry-level, depending on experience. Reports to: Senior Debtors Clerk / Finance Manager.

Key Responsibilities: Generate and issue accurate invoices to guests, corporate clients, and travel agents. Monitor and manage the hotels debtor accounts to ensure timely collection of outstanding payments. Follow up on overdue accounts via email and telephone in a professional manner. Reconcile customer accounts and resolve any discrepancies or billing queries. Process receipts and allocate payments to the correct debtor accounts. Prepare regular age analysis and debtor reports for management. Liaise with the reservations and front office teams to ensure billing accuracy. Maintain complete and accurate records of all communications and transactions. Assist with month-end processes and audits as required. Ensure compliance with the hotel’s credit policies and financial procedures. Qualifications & Experience: Minimum of 23 years experience in a debtors/accounts receivable role, preferably in the hospitality industry. Knowledge of accounting principles and debtors’ processes. Proficiency in accounting software and Microsoft Excel (Opera, Sage, or similar systems is advantageous). Excellent communication and customer service skills. Strong attention to detail and ability to work accurately under pressure. Good problem-solving skills and a proactive approach to collections. Reliable, professional, and discreet in handling sensitive financial information.