Durban: Operations Controller posted by Switch Recruit

Responsibilities:

• Receive, capture, and schedule customer fuel orders via the online portal for term, cash, and COC customers.
• Manage proforma invoicing, proof of payment, and supplier ordering prior to release of lifting slips.
• Coordinate the ordering, receipt, and distribution of lifting slips to transporters and customers.
• Plan and schedule fuel deliveries for customers and depots based on dip readings and ATG data.
• Liaise with transporters to confirm delivery capacity, issue loading documentation, and monitor delivery progress.
• Provide regular delivery updates to customers via email, WhatsApp, or telephone.
• Maintain accurate daily records of orders, payments, reconciliations, and supplier transactions.
• Log and follow up on equipment faults and maintenance issues with suppliers, ensuring resolution.
• Manage transporter relationships to ensure compliant, on-time deliveries.
• Handle operational queries on a 24-hour on-call basis when required.
• Ensure compliance with SHERQ policies, procedures, and incident reporting requirements.
• Prepare daily planning and operational reports and liaise closely with senior management.

Requirements:

• Matric qualification is essential.
• A tertiary qualification in Supply Chain Management or a related field is preferred.
• A minimum of three years’ experience within the road freight and petroleum industries, with exposure to ERP systems.
• Demonstrates strong problem-solving skills and an ability to think creatively.
• Ambitious and motivated to grow within a structured succession plan.