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Ehlanzeni: Guest Relations / Foh Assistant (5* Game Lodge) – Sabi Sands posted by Phoenix Recruitment

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Job Description

5* Game Lodge in the Sabi Sands area is looking for a Guest Relations / FOH Assistant. Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest arrival experience including amenities, welcome and check-in. Collect all information available on guests prior to arrival. Perform the guest departure experience, including payment of the account and allocation of gratuities. Liaise with guests, guided and management on guests’ activities and interests. Requirements: Grade 12 and Diploma/Certificate in Hospitality Management Minimum 2-4 years in Front of House in a 4 / 5* lodge / hotel environment. Sound Knowledge of MS Office Suite Excellent communication skills and well spoken. Knowledge and experience of overall hospitality operations. Confident team Player with positive attitude & enthusiasm Excellent time management and self-discipline General administration, accounts and stock control. Excellent Guest liaison skills Have a strong eye for detail with regards to all lodge rooms, service & food

How to Apply

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About Catering / hospitality Jobs in Mpumalanga

Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.

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The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.

In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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