Ekurhuleni: Sales Team Leader posted by Unique Personnel Ltd

About the Role

As a Sales Team Leader at Unique Personnel Ltd, you will play a crucial role in driving the sales team’s performance to achieve and exceed sales targets, contributing to the overall growth and profitability of the company. You will support and guide the team to ensure they meet their responsibilities and deliver exceptional results.

Key Responsibilities

• Monitoring the quality of budgets provided to consultants, which needs to be provided to clients.
• Compiling the Production Board daily.
• Sending Production Board to all Team Leaders and Managers once confirmation received from QC.
• Calculating Sales Consultants conversions.
• Reporting leads quality to Marketing when complaints received from consultants regarding lead quality.
• Checking that consultants are completing the necessary steps so that you can promote leads to client phase.
• Checking that lead statuses are updated on IFE by consultants.
• Forwarding errors that are received from QC to the consultant to resolve.
• Assisting all team members when required daily.
• Opening and closing of IFE ques when consultant is not available or available.
• Assisting support team by opening steps on IFE they are required to complete.
• Approving 2nd Debt Reviews.
• Sending urgent escalation to other department team leaders.
• Correcting any errors on the production board after it is released to QC.
• Assisting all staff members daily should they have any complaints and finding ways to resolve as quickly as possible.
• Keeping Team motivated as far as possible to generate efficient deals to strengthen the growth of the company.
• Compiling monthly roster for weekends when consultants are required to work.
• Investigating duplicate leads.
• Conducting One on One with employees.
• Recommending any changes to processes.
• QA telecoms and WhatsApp.
• Reporting on quality of leads.

Requirements

• Must have experience in Sales and managing a Sales Team.
• Leadership: Ability to guide and inspire the team.
• Communication: Clear conveyance of instructions and active listening.
• Decision-making: Timely and informed choices for the team.
• Problem-solving: Addressing challenges effectively.
• Organization: Efficient resource management and task prioritization.
• Adaptability: Flexibility in dynamic environments.
• Empathy: Understanding and addressing team members’ emotions.
• Delegation: Assigning tasks based on strengths.
• Conflict Resolution: Resolving disputes constructively.
• Technical Competence: Relevant knowledge for the team’s work.
• Continuous Learning: Staying updated with industry trends.
• Motivation: Inspiring team members and recognizing achievements.
• Accountability: Taking responsibility for outcomes.
• Vision: Clear goals and strategic planning.
• Team Building: Fostering collaboration and a positive team culture.

Qualifications

Matric English and Afrikaans speaking, Sales / Leadership, Solid written & verbal communication skills, Registered Debt Counsellor / Debt Counselling experience.

Salary & Benefits

Not specified in the original job description.