Job Description
About the Role
Customer Experience People SA Ltd is seeking a highly motivated and experienced Environmental Sustainability & Occupational Health & Safety Officer to join our team. As a ResultsCX organisation, we are committed to driving change, ensuring organisational compliance, and leading continuous improvement initiatives relating to environmental impact, workplace safety, operational compliance, and sustainable ways of delivering our services.
Key Responsibilities
- Drive change, planning, and delivery of ResultsCX’s environmental sustainability strategy.
- Identify and prioritise key regional and global environmental certifications; create and manage a roadmap for certification attainment and ongoing compliance.
- Participate in client RFPs by providing up-to-date sustainability metrics.
- Develop, promote, and communicate environmental targets to internal stakeholders.
- Publish quarterly Greenhouse Gas (GHG) emissions data and other sustainability metrics via internal communication channels.
- Collate data from all departments for carbon mapping and tracking.
- Create an Environmental Sustainability dashboard (personally or via BI team) providing real-time visibility of metrics, initiatives, and relevant updates.
- Introduce and embed sustainability policies; create training, presentations, and communication materials.
- Collaborate across offices with Facilities, Procurement, IT, HR, Operations, etc., to implement global, regional, and local environmental initiatives.
- Manage the collection and retention of compliance documentation.
- Analyse environmental data (energy, water, waste) to identify improvement areas.
- Identify and escalate environmental risks and reputational risks, recommending mitigations.
- Stay informed of emerging environmental legislation, policies, risks, and opportunities.
Requirements
- Strong understanding of environmental issues and workplace impacts.
- Operational understanding of sustainability in a business environment.
- Degree or equivalent experience in environmental sciences or related field.
- Familiarity with sustainability frameworks (SDGs), reporting requirements, EMS standards, and carbon accounting.
- Good working knowledge of occupational health & safety regulations and best practices.
- Certification in Health & Safety (NEBOSH, SAMTRAC, IOSH, or equivalent) advantageous.
- Experience with incident investigation, audits, risk assessments, and safety system implementation.
- Ability to interpret and apply relevant legislation and international safety standards.
Qualifications
- Degree or equivalent experience in environmental sciences or related field
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Scientific / QA Jobs in KwaZulu-Natal
In KwaZulu-Natal, the demand for skilled professionals in scientific and QA (quality assurance) roles remains strong across various industries. Typically, these roles are found in sectors such as technology, manufacturing, and healthcare, where rigorous testing and quality control are essential to ensure product or service reliability. Generally, these professionals play a critical role in ensuring the development of innovative products and services that meet stringent safety and performance standards.
In terms of salary expectations, it’s common for scientific and QA professionals in KwaZulu-Natal to earn a broad range of R600 000 to R1 200 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. However, please note that these figures are only a general guideline, and actual salaries may vary significantly. Factors such as the type of technology used, team size, and geographical location can all impact salary ranges.
Common skills required for scientific and QA roles in KwaZulu-Natal typically include strong analytical and problem-solving abilities, attention to detail, excellent communication skills, experience with relevant software tools, and a solid understanding of quality management principles. In the technology industry, programming languages such as Python or Java are often valuable assets, while in manufacturing, knowledge of lean manufacturing principles is common. Healthcare professionals may need to be familiar with regulatory frameworks and medical devices.
The scientific and QA field is diverse, with opportunities available across various sectors. Financial services companies often require QA specialists to test complex financial systems, while technology firms employ scientists to develop new products or improve existing ones. In the manufacturing sector, quality control experts are essential for ensuring that products meet strict safety standards. Career development opportunities abound in this field, with many professionals progressing to senior roles or taking on leadership positions.
For those interested in pursuing a career in scientific and QA roles, KwaZulu-Natal offers a range of educational institutions offering relevant degrees and training programs. Typically, a bachelor’s degree in a science-related field is the minimum qualification required for these roles, although many professionals hold advanced qualifications such as master’s or Ph.D.s. With dedication and hard work, individuals can build a rewarding career in this field, driving innovation and quality across various industries.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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