Job Description
About the Role
We are seeking a highly skilled and experienced Restaurant Manager to join our luxury hotel restaurant in Franschhoek Valley. As a key member of our team, you will be responsible for leading and training FOH teams to deliver exceptional service standards, managing staff schedules and performance, and ensuring seamless service operations.
Key Responsibilities
- Oversee daily restaurant service operations and guest experience
- Lead and train FOH teams to deliver luxury service standards
- Manage staff schedules, performance, and training
- Ensure service flow, table management, and guest satisfaction
- Handle guest feedback and service recovery professionally
- Maintain service standards, hygiene, and presentation
- Assist with stock control, cost management, and reporting
Requirements
- Previous Restaurant Manager or senior FOH experience in luxury hospitality
- Strong leadership, communication, and service delivery skills
- Excellent guest engagement and complaint handling ability
- Knowledge of wine, fine dining service standards, and hospitality SOPs
Salary & Benefits
- Salary: R18,000 – R20,000 DOE
- 50% Medical Aid contribution
- 3% Provident Fund contribution
- Annual increases and performance bonuses
- R25 meal allowance per shift (for salaries under R25,000)
- Subsidised staff transport on Franschhoek, Paarl, Stellenbosch & Wellington routes
How to Apply
Submit your CV, references, and recent head & shoulders photograph ASAP. If no response within 7 working days, please consider your application unsuccessful.
About Catering / hospitality Jobs in Stellenbosch
The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.
Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.
The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.
Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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