Gauteng: Change Manager posted by Imizizi
Posted on 2025-06-18 00:00:00
| Employer | Imizizi |
|---|---|
| Category | International IT |
| Location | Gauteng / Gauteng |
Job Summary
- Develop and implement a holistic change management strategy that aligns with business objectives, emphasizing the impact and advantages of AIOps, ITSM, and SPM.
- Conduct stakeholder identification, mapping, and create comprehensive engagement and communication plans to maintain effective stakeholder involvement throughout the initiative.
- Conduct readiness assessments using surveys, interviews, and evaluations to identify organizational strengths, gaps, and areas needing attention.
- Identify and proactively address barriers and resistance points, formulating effective mitigation strategies to overcome organizational readiness challenges.
- Analyze training needs comprehensively to ensure stakeholders possess the necessary skills and knowledge to leverage the tools effectively
- Design and execute tailored training and enablement programs, combining workshops, practical sessions, and e-learning modules to drive adoption and build competency.
- Establish clear success metrics and KPIs, such as incident reduction, improved service resolution times, and strategic portfolio alignment with business priorities.
- Continuously monitor, analyze, and optimize performance, making necessary adjustments to sustain long-term effectiveness and benefits realization.
- Collect structured feedback and document lessons learned to refine the change management strategy, continuously improving stakeholder engagement and training outcomes.
Key Deliverables:
- Comprehensive Change Management Strategy and Implementation Plan
- Stakeholder Engagement and Communication Plan
- Readiness Assessment and Gap Analysis Reports
- Barrier and Resistance Mitigation Strategy
- Training Needs Analysis
- Tailored Training and Enablement Materials
- Defined Success Metrics and KPIs Framework
- Continuous Improvement and Optimization Reports
- Structured Feedback and Lessons Learned Documentation
- Monthly Progress and Risk Management Reports
- Final Change Adoption and Success Report (End June 2025)
Duration:
- Start Date: Immediate
- End Date: End June 2025
Required Expertise:
- Proven track record in managing complex IT and digital transformation projects successfully.
- Exceptional communication, stakeholder engagement, and facilitation skills.
- Certified Change Management Professional (e.g., Certified Change Management Professional, Prosci) strongly preferred.
- Demonstrable ability to drive organizational change across multiple levels, including executive leadership.
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