Are you an experienced compliance professional with a sharp eye for detail, a deep understanding of South African insurance regulations, and a passion for protecting customers and businesses alike? This is your opportunity to step into a high-impact role where your expertise will shape compliance excellence.

As the Compliance Monitoring Manager, you’ll take ownership of independent, risk-based compliance monitoring activities across our Short-Term and Long-Term Insurance licenses. You’ll also oversee contracted Intermediaries and Binder Holders, ensuring strict adherence to SA legislation, including the Insurance Act, FAIS, FICA, POPIA, PPR, TCF, and Prudential Standards.

You’ll deliver on a Board-approved annual monitoring plan, harness the power of the Exclaim Risk and Compliance Software, and collaborate closely with stakeholders to manage compliance risks effectively.

Be part of a company where compliance is treated as a strategic priority rather than a box-ticking exercise. You’ll work alongside a collaborative, high-integrity team that values professionalism, ethics, and adaptability, while playing a key role in shaping our approach to compliance monitoring in a regulated, fast-paced industry.
 
Duties:
 

• Conduct compliance monitoring and risk-based assessments.
• Oversee regulatory compliance across internal teams and third-party providers.
• Manage and monitor Binder Holders and Intermediaries.
• Develop and implement Compliance Risk Management Plans (CRMPs).
• Prepare clear compliance reports and engage with regulators.
• Administer and optimise the Exclaim Risk and Compliance Software.
• Drive training and awareness initiatives.
• Promote Treating Customers Fairly (TCF) and uphold market conduct standards.

 
Job Experience & Skills Required:
 
 
Qualifications:
 

• Matric (Garde 12)
• LLB
• RE1 & RE5 (Compliance certification such as CPrac(SA) advantageous).

 
Experience:
 

• Minimum of 3 years’ compliance monitoring experience in insurance/financial services, with proven oversight of Intermediaries, Binder Holders, or Outsourced Providers.
• Proficient in Exclaim or similar compliance software and MS Office Suite.
• Deep understanding of SA insurance legislation and global compliance standards.

 
Skills & Competencies:
 

• High ethical standards, integrity, and professionalism.
• Attention to detail with a commitment to accuracy.
• Proactive, solution-oriented mindset.
• Independence and objectivity in assessments.
• Collaborative team player with a strong customer service orientation.
• Adaptability and willingness to embrace ongoing learning.
• Accountability and ownership of responsibilities.

 
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

Our client is a well-established, forward-looking organisation with a strong reputation for innovation, reliability, and growth. Known for delivering smart and scalable solutions, they partner with a diverse range of clients to tackle complex challenges and unlock new opportunities.

They are looking for a Compliance Monitoring Manager to lead and oversee compliance activities across the organisation’s Short-Term and Long-Term Insurance licenses. The role involves monitoring both internal operations and external partners, including Intermediaries and Binder Holders, to ensure full adherence to regulatory requirements. A key focus is maintaining compliance with South African insurance legislation while promoting fair customer outcomes throughout the business.

The successful candidate will be responsible for designing, implementing, and managing the annual compliance monitoring plan, utilising recognised compliance frameworks and tools, and preparing detailed reports for the Chief Legal and Compliance Officer.

If you meet the requirements and are ready for a new challenge, we invite you to submit your application at *****@*****.co.za

Duties:
Key Duties include:

• Conduct risk-based compliance monitoring to ensure adherence to South African regulations.
• Oversee compliance of external partners, including Binder Holders and Intermediaries.
• Maintain Compliance Risk Management Plans (CRMPs) to support governance.
• Prepare compliance reports, track findings, and liaise with regulators as needed.
• Manage and optimise the Exclaim Risk and Compliance System.
• Drive compliance training, awareness, and Treating Customers Fairly (TCF) principles.
• Collaborate across teams, demonstrating accountability, integrity, and strong self-management.

Job Experience & Skills Required:
Qualifications:

• Matric (Grade 12)
• LLB degree, with RE1 and RE5 certifications.
• Compliance certification such as CPrac (SA) or equivalent will be an advantage.
• Registration, or eligibility for registration, as a Key Individual under FAIS is advantageous
• At least 5-7 years’ experience in compliance monitoring within the insurance or broader financial services sector
• Demonstrated oversight experience of Intermediaries, Binder Holders, or other outsourced providers.
• Hands-on experience using Exclaim or similar compliance monitoring platform

Experience:

• Skilled in navigating regulatory compliance across insurance legislation, including the Insurance Act, FAIS, FICA, POPIA, PPR, TCF, Prudential Standards, and Joint Standards.
• Well-versed in developing and applying risk-based compliance monitoring frameworks and methodologies.
• Solid expertise in the intersection of compliance, risk management, and governance.
• Proficient in Exclaim compliance software, with advanced ability in MS Office (Excel, Word, and PowerPoint).
• Strong understanding of both Life and Non-Life Insurance operations, with solid awareness of organisational risk strategies and governance frameworks.

 
Skills & Competencies:

• Strong background in regulatory compliance, risk assessment, and monitoring within the insurance/financial services space.
• Proven ability to engage and influence stakeholders through clear communication and collaboration.
• Skilled in project management, coordination, and analytical problem-solving.
• Hands-on experience with Exclaim Risk and Compliance Software and proficiency in Microsoft Office Suite.
• Excellent verbal and written communication, with strong report writing skills.
• Detail-oriented, proactive, and solutions-driven, with the ability to work independently and objectively.
• High ethical standards, professionalism, and a commitment to confidentiality and discretion.
• A collaborative mindset with adaptability, accountability, and a passion for continuous learning.

 If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.