Gauteng: Intake and Reception Representative posted by Anchora

To begin your application, please fill out this form: [Click here to apply] Our client is dedicated to empowering lives through ABA therapies. Their mission is rooted in a profound commitment to enhancing the potential of individuals and fostering positive change within our communities. They believe in the transformative impact of personalized ABA therapies. Client’s unwavering goal is to create a nurturing and supportive environment that nurtures growth, development, and progress for individuals of all ages and abilities. Responsibilities: Intake: Call doctors offices to offer ABA services and attract new clients to the agency. Process patients referred directly by health insurance providers. Verify and process patients basic personal information. Confirm patients health insurance eligibility. Communicate directly with insurance companies when necessary. Process patients from leads received through the agencys website. Reception: Answer incoming calls efficiently, ensuring high-quality resolution and maintaining a strong answer rate. Transfer calls to the appropriate department whenever necessary. Requirements: Proven ability to build and maintain strong, trust-based relationships with clients, candidates, and internal teams. Excellent verbal and written communication skills Ability to work remotely Monday-Friday, 9am-6pm EST Demonstrated experience in recruitment processes Strong organizational skills with the ability to manage multiple tasks Self-motivated, proactive, and capable of working independently with minimal supervision. High level of empathy, professionalism, and a customer-centric approach in all interactions. Tech-savvy, with the ability to quickly learn and effectively use various digital tools, platforms, etc. Good command of English (spoken and written). Comfortable conducting phone calls, consultations, and follow-ups with confidence and professionalism. Demonstrated leadership skills, including the ability to guide, motivate, or mentor team members when needed. To proceed with your application, please fill out this form: [Click here to apply]