Job Description
Qualifications and Experience required:
Education
- Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
Professional Certifications (Preferred / Advantageous)
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Microsoft Azure Administrator (AZ-104)
- CompTIA A+ / Network+ / Security+
- ITIL Foundation or higher
Experience:
- 3–7 years hands-on experience in Intune, MECM, or Modern Workplace environments.
- Proven experience with application packaging (Win32, PowerShell, MSIX, MSI).
- Experience with MDM/MAM, Autopilot, Conditional Access, Defender ATP, Compliance Policies, and Windows Update for Business.
- Strong understanding of Active Directory, Azure AD, Group Policy, TCP/IP, DNS, DHCP, VPN, and Certificate Management.
- Experience supporting on-prem + cloud hybrid environments.
- Exposure to enterprise-scale deployments and MSP environments is advantageous.
Key Responsibilities: * Intune Platform Administration & Configuration
* Application & Patch Management (Intune + MECM)
* Security, Compliance & MDE Integration
* Integration & Backend Management
* Advanced Troubleshooting & Escalation
* Documentation, Reporting & Governance
* Collaboration & Stakeholder Engagement
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