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Gauteng: Key Account Manager posted by Fusion Personnel

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Job Description

Minimum Requirements 

  • Grade 12 (matric).
  • 5 years KAM experience in a key account manager role, within formal food / drug / personal care retail.
  • Pick ‘n Pay and Spar experience. SPAR experience a MUST
  • Skilled on Microsoft Word, Advanced Excel, PowerPoint and Outlook.
  • Good command of the English language and verbal and written communication skills.
  • Knowledge of Power BI would be an advantage.

Duties will include 

  • Build and maintain strong, long-term relationships with key customers to ensure loyalty and reduce competitive risk to the Company.
  • Take full ownership of key account profit & loss, ensuring sales growth, margin delivery, and commercial sustainability for the Company.
  • Develop and execute annual customer plans aligned to the Company’s brand, marketing, and commercial strategies.
  • Act as the primary point of contact between key customers and internal Company teams to resolve issues and drive alignment.
  • Manage promotional activity end to end, including deal sheet submissions, order placement, artwork approval, execution, and post-promotion performance reviews.
  • Monitor sales, margins, service levels, order processing, cancellations, and credit notes, taking corrective action where required.
  • Ensure accurate and timely delivery of the Company’s products and services by managing the full order flow process.
  • Gain a thorough understanding of customer needs, objectives, and operating models, conducting business in line with those requirements.
  • Expand existing customer relationships by proactively proposing solutions that support their growth objectives and the Company’s strategic goals.
  • Oversee third-party sales and merchandising partners to ensure effective in-store execution and compliance with Company standards.
  • Maintain and regularly update customer master data, including pricing, barcodes, case packs, and product discontinuations.
  • Resolve customer complaints and operational challenges promptly to maintain trust and service excellence.
  • Contribute to organic growth and new business development, converting opportunities into long-term partnerships for the Company.
  • Prepare and present regular performance reports, forecasts, and customer reviews using key account metrics.
  • Conduct store visits to assess execution quality, identify opportunities, and share insights with internal and external stakeholders.
  • Use daily and weekly reports and sales tools to monitor and influence sell-through across all key accounts.
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About IT Sales Jobs in Gauteng

In Gauteng, the IT sales industry is typically one of the fastest-growing sectors, driven by the increasing demand for technology solutions across various industries. This growth has led to a surge in job opportunities for skilled sales professionals who can effectively promote and sell complex IT products. As a result, IT sales roles have become increasingly in-demand, making it an attractive career choice for those with the right skills and experience.

Typically, salaries for IT sales professionals in Gauteng vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start at around R30 000 to R50 000 per annum, while senior roles can command salary ranges of R150 000 to R250 000 or more, depending on individual performance and the size of the organisation. However, these are broad estimates and actual salaries can vary significantly based on specific circumstances.

Common skills required for IT sales professionals in Gauteng include technical knowledge of computer hardware and software, excellent communication and interpersonal skills, a strong understanding of industry trends and technologies, and the ability to build rapport with customers and colleagues alike. Other essential skills often include negotiation and closing techniques, project management experience, and a proven track record of meeting or exceeding sales targets.

Many IT sales roles are employed in various industry sectors, including financial services sector, technology industry, manufacturing sector, and government departments. In these environments, IT sales professionals must be able to understand the specific needs and challenges of each organisation, develop tailored solutions, and effectively communicate the benefits of their products or services. The ability to navigate complex technical information and build trust with customers is also highly valued in this field.

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Career progression for IT sales professionals in Gauteng often involves moving into senior roles such as account management, team leadership, or product specialist. With experience and a strong track record of success, it is common for IT sales professionals to transition into roles that require more strategic thinking and planning, such as business development or operations management. Ultimately, the goal is to develop a deep understanding of the industry and technology trends, and to leverage this knowledge to drive business growth and success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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