Gauteng: Microsoft Technical Consultant posted by IT Window

IT Window has been proudly serving clients for over 18 years, delivering exceptional IT support and solutions through a dedicated team of talented technicians. We focus on a high-quality, personalized approach to customer service and leverage modern tools such as SharePoint, digital ticketing, and time-tracking systems to streamline our operations.Were looking for an experienced, versatile IT Field Engineer who can provide first-line support and manage complex server, network, and security systems.Key ResponsibilitiesInstall, configure, and maintain computer systems, networks, and related hardware/software.Provide prompt technical support and troubleshooting for end-users across a variety of environments.Collaborate with the IT team to implement, upgrade, and manage systems and applications.Diagnose and resolve network issues, including firewalls, routers, and switches.Manage multiple clients with varying SLAs and maintain high service standards.QualificationsA+, N+, or S+Microsoft Certified Fundamentals (e.g., Azure Fundamentals, Microsoft 365 Fundamentals)Minimum of 3+ years of professional experience in a Managed Service Provider (MSP) environment, providing IT support, system administration, or managed services.Proficiency in administering and troubleshooting Windows and/or Linux systems; macOS experience is an advantage.Strong problem-solving and communication skills with the ability to work independently or collaboratively.Experience with cloud.