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Gauteng: Toll and Helpdesk Technician posted by HandPicked Recruitment

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Job Description

About the Role

HandPicked Recruitment is seeking a skilled Toll and Helpdesk Technician to join our team in Gauteng. As a critical member of our IT support team, you will be responsible for maintaining the integrity of our toll systems, providing exceptional customer support, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities

  • Maintain PCI compliance across toll systems
  • Provide 2nd-level support for Linux and Oracle systems
  • Monitor system performance daily, weekly, and monthly
  • Troubleshoot Linux-based systems and perform recovery where needed
  • Troubleshoot and replace faulty networking equipment
  • Maintain communication infrastructure across remote sites
  • Work closely with TCH Technicians to resolve plaza and lane issues
  • Load and collect raw data from remote sites (when required)
  • Log, track, and resolve IT issues via the Helpdesk
  • Liaise with overseas suppliers and network support contractors
  • Perform preventative maintenance on systems
  • Maintain and control data centre operations
  • Ensure uptime of servers and workstations
  • Document problems and solutions for future reference
  • Maintain and manage toll system hardware and software inventory
  • Submit monthly reports
  • Support end users onsite and remotely
  • Work shifts, including weekends and public holidays

Requirements

  • Matric
  • Own reliable vehicle + Valid Driver’s Licence
  • Diploma in Information Technology / IT Management (advantageous)
  • Oracle background / experience
  • Database experience
  • Linux experience (RedHat, Debian or similar)
  • Networking experience
  • A+ and N+ qualification or equivalent experience
  • MS Word & Excel proficiency
  • Strong problem-solving and troubleshooting abilities
  • Experience with SAN/server hardware (advantageous)
  • SQL knowledge or qualification (advantageous)
  • Previous toll system experience (advantageous)

Qualifications

  • Diploma in Information Technology / IT Management
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Trucking/Transport Jobs in Gauteng

The trucking and transport industry in Gauteng, South Africa is a vital component of the country’s logistics sector, playing a crucial role in the movement of goods across the region. Typically, this field experiences steady demand due to the growth of e-commerce and the increasing importance of supply chain management. As a result, job opportunities for truck drivers, transport managers, and other industry professionals are generally available.

In terms of salary, it’s common for trucking and transport roles in Gauteng to fall within a broad range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, and the specific sector in which the role is employed. It’s worth noting that salaries can vary significantly depending on these variables, and actual figures may differ from these general estimates.

Common skills for trucking and transport roles in Gauteng typically include a valid driver’s license, physical fitness, excellent communication skills, and strong problem-solving abilities. Other key skills often required include experience with fleet management software, knowledge of logistics regulations, and the ability to work effectively in a team environment. Typically, candidates with relevant industry certifications or training will have an advantage when applying for these roles.

Trucking and transport professionals in Gauteng can be found working across various industries, including financial services sector, technology industry, manufacturing sector, and agriculture. Many companies in these sectors rely on experienced truck drivers and logistics specialists to manage their supply chains and ensure timely delivery of goods.

For those interested in pursuing a career in trucking or transport, there are generally good opportunities for advancement and professional development. Experienced professionals can move into roles such as fleet manager, logistics coordinator, or even start their own transportation companies. Additionally, many industry associations offer training and certification programs to help individuals develop the skills needed to succeed in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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