George: Chemical & Hygiene Service Technician posted by Staff Solutions
Posted on 2025-05-19 00:00:00
| Employer | Staff Solutions |
|---|---|
| Category | Petro Chemical |
| Location | Western Cape / George |
Job Summary
Key Responsibilities:
Business Development:
- Maintain brand reputation and professionalism.
- Conduct about ten client calls daily and submit weekly reports to the Sales Manager.
- Follow a 4-to-6-week client call planning cycle.
- Monitor sales and profit activities.
Customer Relationship Management:
- Complete and discuss service reports with clients; submit copies to the Sales Manager.
- Conduct staff training for clients and manage related documentation.
- Build relationships within client portfolios (e.g., buyers, managers).
- Provide timely service and assistance; assist with deliveries as needed.
- Address customer needs regarding products and their utilization.
- Manage technical installations and maintenance of dosing equipment.
- Offer emergency service coverage after hours.
- Foster relationships through innovative products and ongoing training.
Communication and Feedback:
- Attend sales meetings and communicate insights about competitors and accounts to the Sales Manager.
- Submit weekly reports; adhere to data communication standards and deadlines.
Administration Services:
- Support Debtors department with follow-ups and ensure correct client forms are completed.
- Update clients contact info and manage product merchandising.
- Maintain HSE standards and perform stock management as needed.
Self-Development:
- Broaden knowledge of products and industry trends through continuous learning and training.
Personal Attributes:
- Presentable, with excellent communication and coordination skills.
- Ability to produce accurate results under deadlines and work independently or as part of a team.
- Capable of handling pressure with a methodical and analytical mindset.
- Positive, self-motivated, and emotionally mature, with high integrity and attention to detail.
Experience and Qualifications Summary:
- Qualified Electrician or Electrical Diploma from a recognized institution.
- Minimum of 5 years of practical experience.
- Hands-on ability to collaborate with team members.
- Skilled in installing and maintaining laundry dosing equipment and programming laundry machines.
- Experienced in installing dish machines and chemical dosing units, as well as maintaining and repairing industrial dish-machines.
- Detail-oriented with a strong analytical mindset.
- Valid driver’s license and reliable transportation.
Computer Literacy
- Intermediate knowledge in other MS Office packages (e.g. Word, Power Point etc.)
- Intermediate knowledge of virtual programmes (e.g. MS Teams, Zoom etc.)
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