Hoedspruit: Guest Relations / FOH posted by Bushwise

February 8, 2026 Jobs in Hoedspruit

Job Description

Upmarket lodge is seeking a professional and guest-focused Guest Relations & Front Office Coordinator to join a small, intimate bush camp in the Greater Kruger area. This role is ideal for someone passionate about hospitality, personalised service, and delivering exceptional guest experiences in a safari environment.

Key Responsibilities

Manage all guest interactions from first enquiry through to post-departure follow-up
Handle front office and administrative duties including emails, reservations, invoices, quotations, and payments
Perform guest arrival and departure experiences, including check-in, check-out, hosting, and farewells
Liaise with guests daily to ensure needs, requests, and expectations are met
Obtain and manage reservation and arrival information prior to guest arrivals
Provide guests with information on services, accommodation, and facilities
Maintain professional standards in line with lodge expectations

Requirements

Able to work in a small intimate lodge environment catering to a maximum of 10 guests
Minimum 6 months experience in a lodge or hotel environment
Fluent English communication skills (additional languages advantageous)
Valid drivers licence
Strong administrative and organisational skills
Computer proficiency, including:
- MS Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Slides, Forms)
- Email management and spreadsheets
- Basic social media knowledge

Key Attributes

Professional, well-presented, and guest-centric
Excellent communication and people skills
Strong attention to detail and ability to multitask
Flexible, adaptable, and able to work under pressure
Willing to work outside of standard hours when required
Eager to learn and apply lodge standards

Benefits

Live-in position, salary between R10,000 – R14,000 depending on experience

Accommodation and all meals provided

Uniform

Gratuities

Roster: 3 weeks on / 1 week off, plus annual leave

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How to Apply

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About Other IT/Computer Jobs in Limpopo

Limpopo, South Africa is home to various IT and computer positions that cater to the growing demand for technology expertise in the region. Typically, the job market trends in Limpopo’s IT sector are influenced by the need for skilled professionals to support the growth of industries such as financial services, technology, and manufacturing.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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