Requirements: Education NQF level 5, Matric with Maths above 60% A certification, Microsoft certified IT support fundamentals certification. Skills Strong communication skills A working knowledge of IT operating systems, particularly Windows, online Exchange and Hands on experience of installing IT hardware and software Experience 1-3 years’ experience in IT position General Expected to be on standby 24/7/365. Key Responsibilities: • Installing and configuring computer hardware, cabling, software, systems, networks, printers, and scanners • Monitoring and maintaining computer systems and networks • Responding in a timely manner to service issues and requests • Repairing and replacing equipment as necessary • Testing new technology • Deploy new software and upgrade existing software when required • Support factory and warehouses in terms of all IT needs • Ensure tickets are dealt with and closed in accordance with standard operating procedure • Set up applications, e-mail and equipment for users • Replace computer/IT equipment in accordance with life cycle • Train users as and when needed • Conduct scheduled maintenance • Basic programming • Do minor repairs on equipment • Obtain quotations for IT equipment and raise PO for approval • Maintain asset register • Adhere to POPI, IT policies and procedures • Liaise with service provider when required • Carry out all duties/tasks delegated by the Senior IT Administrator • Assist Senior IT Administrator with the implementation of projects