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Johannesburg: Dispatch Operators – FMCG posted by WMS Secure

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Job Description

A company is seeking a Dispatch Operator in a retail or warehouse setting is responsible for coordinating the outgoing movement of goods ensuring that all products are accurately picked, packed, verified, and dispatched to stores, customers, or delivery routes. The role supports efficient logistics operations and maintains accurate inventory records while upholding company quality and safety standards.

Duties & Responsibilities

Key Duties & Responsibilities

  • Prepare and process dispatch documentation (delivery notes, invoices, packing lists).

  • Coordinate and control the loading and dispatch of goods from the warehouse or back store.

  • Verify that all goods being dispatched match order sheets (quantity, item codes, and quality).

  • Ensure that packaging and labeling comply with company standards and customer requirements.

  • Schedule and liaise with drivers, storemen, and delivery teams to ensure on-time deliveries.

  • Record dispatched stock and update inventory management systems.

  • Report discrepancies, damages, or shortages to the Warehouse or Logistics Supervisor.

  • Ensure dispatch area is kept clean, safe, and organized for efficient workflow.

  • Assist with stock counts, cycle counts, and reconciliation activities.

  • Follow health, safety, and hygiene protocols in compliance with company and legal requirements.

  • Communicate effectively with the receiving end (stores, clients, branches) to confirm delivery or resolve issues.

Qualifications & Experience

  • Grade 12 / Matric (essential).

  • Certificate or diploma in Logistics, Supply Chain, or Warehouse Operations (advantageous).

  • Minimum 12 years experience in a dispatch, warehouse, or logistics role preferably within retail or FMCG.

  • Experience with handheld scanners or computerized dispatch systems is beneficial.

  • Valid forklift or drivers license can be an added advantage depending on the company setup

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About FMCG Retail Jobs in Gauteng

The FMCG retail industry in Gauteng, South Africa is typically a dynamic and competitive field, with numerous opportunities for career growth and development. Generally, the job market trends indicate a steady demand for skilled professionals to manage and execute various aspects of product distribution, sales, and customer service. As a result, those interested in pursuing a career in FMCG retail can expect to find a range of roles available.

Salaries in the FMCG retail sector vary widely depending on factors such as experience, company size, industry sector, and location. While it’s difficult to pinpoint exact salary ranges, very broad estimates suggest that entry-level positions typically start within the R20 000 – R40 000 per annum bracket, with more senior roles falling within the R80 000 – R150 000 range. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, experience and qualifications in a specific area, such as logistics or marketing, may command higher salaries.

Common skills required for FMCG retail positions include strong communication and interpersonal skills, attention to detail, analytical thinking, problem-solving abilities, and the capacity to work under pressure. Additionally, proficiency in Microsoft Office applications, data analysis tools, and customer relationship management (CRM) software is often beneficial. Other valuable skills include inventory management, supply chain optimization, and visual merchandising.

FMCG retail roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and consumer goods companies. These industries often require employees with diverse skill sets to manage product distribution, sales, and customer service functions.

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Career development opportunities in FMCG retail are vast, with many professionals progressing into senior management positions or taking on specialized roles such as brand management or category management. Those interested in pursuing a career in this field can expect to find training programs, mentorship initiatives, and internal promotions available. With experience and dedication, individuals can build a rewarding and challenging career in the FMCG retail sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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