Johannesburg: Residential Property Administrator

Role Summary Ensure the buildings occupancy rate is achieved. Ensure the new leases details are captured correctly, and all amendments are put through. Ensure that all Student Accommodation rentals and queries are processed. Fines are billed to student accounts and payments thereof are managed. Arrears are monitored and managed. KEY WORK OUTPUTS AND ACCOUNTABILITIES Property Administration INTAKE: PAs to monitor applications when the Website opens. Check on the Applied, reverted and editing applications. Monitor the support email/WhatsApp. Obtain the verification list of students from the Universities. Check on defunded students. Leasing Vetting of all documents on the Rise Website. Credit checks on prospective students. Ensure all lease information is accurate and updated. Arrange changes of students details on the Rise website and amend it on PIMS. Reporting on the occupancy levels and vacancies to Management. Statement Process: Generate lease billings monthly for the building from the 13th of each month. Statements to be generated by the 20th of every month. Interest billing to be run and checked if accurate. Debit run to be processed and signed by PM. Post batches in PIMS and Great Plains Monitor payment allocations received from students. Create Student Accommodation reconciliation on PIMS when necessary. Arrear Management: Rental Payments must be made on the 1st of the month. Manage and resolve queries relating to rental payments Issue Letters of demand when required. Calculation of AOD repayments and drafting of AODs. Facilitate the hand over process for defaulting students. General Assist Property Manager with compiling of the monthly management reports. Manage account closures Request refunds of deposits from finance. Administration of refund deposits and entry and exit recoveries. SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION Business Strong reconciliation skills. Strong Proficiency in relevant computer and software packages. Excellent attention to detail and numerate accuracy. Background in leasing will be advantageous. Ability to relate to student needs. Ability to influence and guide. Very strong communication skills The ability to do follow up on outstanding payments. Innovative thinking and ability to follow process. Dynamic and enthusiastic. The ability to interact professionally with individuals at all levels. Competent time management skills. Be deadline driven. QUALIFICATIONS AND EXPERIENCE Matric A National Diploma Minimum of 2 – 3 years experience in Property Management. Experience in Student Accommodation would be an advantage