Job Description
About the Role
We are seeking an experienced Senior Copywriter to join our team at Isilumko Staffing, specializing in crafting engaging copy for complex projects in the Banking and Insurance industries. As a key member of our digital communications team, you will be responsible for developing messaging and microcopy that guides users through digital experiences, drives vision for product language, and establishes a unified approach to communications across channels.
Key Responsibilities
- Work with CX, UX, and UI designers to develop messaging and micro copy for app and web user journeys, chatbots, notifications, mailers, infographics, and videos
- Drive vision for product language and content across customer journeys
- Identify and articulate problematic moments in user flows with the goal of raising the CX bar
- Define and document standards, patterns, principles, and processes to establish a unified approach to communications
- Drive alignment on style, voice, and tone across channels
- Collaborate with multi-discipline practitioners and project stakeholders
- Present work to stakeholders and manage good relationships with them
- Manage projects and copy requests from across the enterprise, prioritizing tasks, managing approvals, and tracking time spent
- Manage content resources across work streams and multiple project sprints
- Influence and adapt to stakeholder feedback
- Lead, collaborate, and influence (with or without mandate) design, tech, and product teams
- Provide direction and mentorship to junior UX writers and educate cross-functional partners on the role of content
- Develop playbooks for execution of content strategy across the enterprise
- Support the achievement of the business strategy, objectives, and values
- Stay abreast of developments in the field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g., staff surveys)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models, and systems through agile thinking
Requirements
- Advanced Diplomas/National 1st Degrees
- Degree or Diploma in English, Copywriting, Communications, or Journalism
- Certification in UX Writing, Content Strategy, UX, or Design
- Minimum of 4–7 years in digital copywriting experience from the Insurance Industry, but consideration will be given to Financial Services experience
Qualifications
- Advanced Diplomas/National 1st Degrees
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Banking Jobs in Gauteng
The banking industry in Gauteng, South Africa is a dynamic and growing sector, with a strong demand for skilled professionals. Typically, job seekers in this field can expect to find opportunities across various sectors, including financial services, technology, and manufacturing. Generally, the industry outlook remains positive, with a common expectation of steady growth and expansion.
When it comes to salary expectations, banking positions in Gauteng typically fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. For instance, entry-level positions may start around R400 000 per annum, while senior roles can exceed R800 000. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.
Common skills required for banking roles in Gauteng include proficiency in financial software, strong analytical and problem-solving abilities, excellent communication and interpersonal skills, and a solid understanding of regulatory requirements. Other essential skills often include technical expertise in areas such as accounting, risk management, or compliance. Additionally, many employers place a high value on emotional intelligence, creativity, and adaptability.
The banking industry is commonly found in sectors such as financial services, technology, manufacturing, and corporate finance. Financial services companies, for example, are often major players in the industry, while technology firms may require banking professionals with technical expertise. Manufacturing sector banks also exist, catering to the needs of specific industries.
Career development opportunities abound in the banking industry, with many positions offering clear career progression paths. Typically, entry-level roles can lead to senior management positions or specialized fields such as risk management or compliance. Opportunities for professional development, training, and mentorship are often available within organizations, allowing professionals to build expertise and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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