Job Description
Responsibilities:
- Perform advanced Unix system administration tasks and develop custom scripts and programs to automate
processes and enhance system functionality. - Manage network configurations and Samba services for seamless file sharing between Unix and Windows systems.
- Administer and maintain CTree database systems ensuring data integrity and optimal performance.
- Oversee the management and operation of three Solaris Zones and three Global Zones, ensuring high availability and security.
- Administer three Cygwin servers, providing SSH/SCP services to facilitate secure file transfers and remote access.
- Extract data from HiPortfolio systems, ensuring accurate and timely data availability for business processes.
- Perform file transformations between Unix and Window environments, ensuring compatibility and data integrity.
- Manage SFTP services and maintain file lineage to track file movements and ensure secure data transfers.
- Provide Service Level Agreements (SLAs) for Support and Maintenance, ensuring high
levels of service availability and responsiveness. - Offer 24/7 premium support with clearly defined service priority levels and
turnaround times. - Engage in relationship management activities to foster strong client relationships
and ensure customer satisfaction. Implement a service credit/penalty methodology
to address service level breaches. - Produce sample service level reports to demonstrate compliance with agreed-upon
SLAs.
Requirements:
- Extensive experience in Unix system administration and programming.
- Strong knowledge of networking principles and Samba management.
- Experience with CTree database management.
- Proficiency in managing Solaris Zones and Global Zones.
- Familiarity with Cygwin servers and SSH/SCP services.
- Experience in data extraction and file transformation between Unix and Windows
systems. - Expertise in managing SFTP services and maintaining file lineage.
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