Johannesburg: Service Manager posted by WatersEdge Solutions
Posted on 2025-06-17 00:00:00
| Employer | WatersEdge Solutions |
|---|---|
| Category | Other Finance/Accounting |
| Location | Gauteng / Johannesburg |
Job Summary
Service Manager
The Service Team is the engine room of the business, consisting of multiple teams that interact daily. The primary goal of the Service Team is to provide efficient and effective service delivery to clients. We are looking for a Medical Service Manager to join this dynamic team.
The key role of a Medical Service Manager is to engage with clients during the initial stages of new requests for proposals (RFPs), thoroughly complete compliance reviews, develop tailored solutions for clients, and provide them with commercial proposals for their medical projects. The aim is to ensure that clients rely on us for all their shipping and compliance needs for medical commodities.
Role Responsibilities
Project Management and RFPs:
- Bespoke quoting for medical client projects.
- Conduct compliance reviews for new medical shipment requests, collaborating with internal research and development teams and external parties to investigate shipment compliance requirements.
- Manage the import of medical supplies for global clinical trials.
- Coordinate with internal support teams to ensure smooth and efficient service delivery for medical shipments.
- Provide flexible, innovative solutions and processes to meet medical clients’ needs.
- Conduct comprehensive project handovers to the service team or continue oversight as required.
Customer Relationship Management:
- Liaise with an international pool of medical clients, building and maintaining strong relationships.
- Conduct client calls to outline pre-compliance requirements specific to medical projects.
- Work closely with medical clients to manage key projects and ensure their satisfaction.
- Handle exceptional escalations to resolve medical client issues.
- Drive deal conversions within the medical industry.
Qualifications and Experience
- A professional qualification (CA, Lawyer, or similar) with a strong academic track record.
- Excellent knowledge and use of Microsoft Office Applications (Word, Excel, and Outlook).
- Exceptional written and verbal English communication skills.
- Attention to detail and the ability to prioritise tasks effectively.
- Creative problem-solving and research skills.
- General business acumen, particularly within the medical field.
Desired Skills and Competencies
- Personable and adaptable.
- Analytical and strong with numbers.
- Ambitious, energetic, and enthusiastic.
- Organised and capable of managing and coordinating different high-value medical shipments.
What We Offer
- The opportunity to work in a global environment with exposure to diverse medical projects and clients.
- A collaborative and innovative team atmosphere focused on medical compliance and logistics.
- Market-related salary based on experience.
If you are not contacted within 10 days of your application, please consider your application unsuccessful.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Johannesburg
More jobs in Gauteng
Browse Other Finance/Accounting Jobs
Browse WatersEdge Solutions Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Financial Advisor posted by Liberty
Do you have a passion for Financial Planning, looking to get into this amazing profession and building up your own professional practice?For more than six...
View Job
Financial Advisor
Johannesburg South: Assistant Accountant / Creditors Manager – URGENT posted by FIRST COOL
DutiesSupervise and coordinate team activities to ensure high service levelsOversee transaction processing in line with established policies and...
View Job
Assistant Accountant / Creditors Manager – URGENT
Johannesburg South: Senior Bookkeeper – Urgently Needed posted by Caterweb
We are a well-known and respected catering equipment supplier. We have an urgent vacancy for an experienced, motivated, energetic, and well-presented...
View Job
Senior Bookkeeper – Urgently Needed
Johannesburg: Chief Information Officer (JB5257) posted by Kontak Recruitment
Chief Information Officer JB5257 Johannesburg, GautengMarket RelatedDuration Permanent We are seeking an experienced Chief Information Officer to lead the...
View Job
Chief Information Officer (JB5257)
Johannesburg: External Sales Representative (JB5258) posted by Kontak Recruitment
External Sales Representative JB5258 Sandton, Johannesburg, GautengR17 500 basic plus commission, company car and phone Category External sales Drive new...
View Job
External Sales Representative (JB5258)
Johannesburg: Finance and Payment Specialist (JB5264) posted by Kontak Recruitment
Finance and Payment Specialist JB5264Remote for applicants living in South Africa Compensation R14 500 per month I 600Category AccountingWe are looking for...
View Job
Finance and Payment Specialist (JB5264)
Johannesburg: Sales Agent posted by Landa’s Hair
Establish and maintain strong relationships with both new and existing clientsUnderstand the specific needs and requirements of their clients. Present and...
View Job
Sales Agent
Johannesburg: Medical Sales Representative – Start 01 June 2025 posted by Innovative Healthcare Solutions
A BSc Biological Life Sciences qualification is a definite prerequisite with excellent communication skills. To call on customers, including pharmacies,...
View Job
Medical Sales Representative – Start 01 June 2025
Johannesburg: Medical Sales Representative – Start 01 June 2025 posted by Innovative Healthcare Solutions
A BSc Biological Life Sciences qualification is a definite prerequisite with excellent communication skills. To call on customers, including pharmacies,...
View Job
Medical Sales Representative – Start 01 June 2025
Johannesburg West: Occupational Health Nurse Practitioner posted by Timbavati Medical Services
THE ROLEOur Johannesburg based outfit, is looking for an experienced Occupational Health Nurse.The ideal candidate will play a key role in promoting health...
View Job
Occupational Health Nurse Practitioner
Johannesburg: Website Project Coordinator (JB5269) posted by Kontak Recruitment
Website Project Coordinator JB5269Remote for applicants living in South AfricaCompensation R30 000 per month, CTC Category Information Technology Digital...
View Job
Website Project Coordinator (JB5269)
Johannesburg: Sales Manager posted by Kontak Recruitment
Sales Manager - Steel Trade and Manufacturing JB5268Johannesburg, GautengR40 000 - R80 000 CTC per month Category Sales Lead business growth in steel...
View Job
Sales Manager
Johannesburg South: Admin Clerk – Credit Control posted by BizGro
A JHB South based Distributor seeks an experienced Credit Controller to join their Team.Skills requirements are Minimum grade 12. A solid understanding...
View Job
Admin Clerk – Credit Control
Johannesburg: Beauty Buyer posted by Kontak Recruitment
Beauty Buyer JB5281 Location Johannesburg, Gauteng Salary R20 000 - 30 000 per month, CTC Employment Type Initial three-month contractOur client is a...
View Job
Beauty Buyer
Johannesburg: Brand Manager posted by Kontak Recruitment
Brand Manager - Beauty JB5282 Location Johannesburg, Gauteng Salary R50 000 - 60 000 per month, CTC Employment Type Initial three-month contractAre you an...
View Job
Brand Manager
Johannesburg: Sales & After Sales Specialist – Capital Equipment posted by The Recruitment Guy
An opportunity for an experienced SALES AFTER SALES SPECIALIST is required for permanent employment based in Johannesburg.To maximize sales to meet monthly...
View Job
Sales & After Sales Specialist – Capital Equipment
Johannesburg West: Front Shop Assistant – Pharmacy (Western Suburbs, JHB) posted by Park Pharmact
We are seeking an experienced and motivated Front Shop Assistant for our retail pharmacy in the Western Suburbs of Johannesburg.Requirements 2-3 years of...
View Job
Front Shop Assistant – Pharmacy (Western Suburbs, JHB)
Johannesburg City: INTERNAL SALES – CALL CENTER posted by Ampax Electrical Pty Ltd
Electrical Wholesaler looking for Internal sales person to do call center sales of electrical hardware linked to construction and electrical. Computer...
View Job
INTERNAL SALES – CALL CENTER
Johannesburg City: SALES REPRESENTATIVE – TRAVELING SALES posted by Ampax Electrical Pty Ltd
Traveling sales agent to visit client stores, mainly outside Gauteng. Experience in electrical hardware sales essential, own transport required Existing...
View Job
SALES REPRESENTATIVE – TRAVELING SALES
Johannesburg West: Front Shop Assistant – PHARMACY (WESTERN SUBURBS, JHB) posted by Park Pharmact
Job Title Front Shop AssistantLocation Western Suburbs, JohannesburgCompany Retail PharmacyAbout the RoleOur busy retail pharmacy, located in the Western...
View Job
Front Shop Assistant – PHARMACY (WESTERN SUBURBS, JHB)
Johannesburg West: Front Shop Assistant – PHARMACY (WESTERN SUBURBS, JHB) posted by Park Pharmact
Join Our Pharmacy Team as a Front Shop Assistant! Western Suburbs, JHBAre you a friendly, energetic person with a passion for helping people? Do you thrive...
View Job
Front Shop Assistant – PHARMACY (WESTERN SUBURBS, JHB)
Johannesburg: General Manager posted by Kontak Recruitment
General Manager JB5283Location Johannesburg South, Gauteng Salary R65 000 - 75 000 CTC, based on experience Employment Type Permanent A well-established...
View Job
General Manager
Johannesburg: Procurement Manager – Capital Equipment posted by The Recruitment Guy
An experienced PROCUREMENT MANAGER is required for permanent employment based in Johannesburg.Responsible for overseeing the procurement process, ensuring...
View Job
Procurement Manager – Capital Equipment
Johannesburg West: Senior Swimming Pool Technician – Urgently Hiring posted by Dolpin Pool Services
Must have 5 years of swimming pool repair experience NO exceptions. Advanced swimming pool tech experience and handyman skills.Knowledge to oversee mosaic...
View Job
Senior Swimming Pool Technician – Urgently Hiring
Johannesburg: Plumber posted by Lets Talk Plumbing and Electrical
Qualified Plumber needed at Lets talk Plumbing Electrical!- PIRB registered.- Qualified Red Seal or Trade Test- Min 10 years experience- Drivers...
View Job
Plumber