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Johannesburg: Vehicle Service Advisor posted by First Degree Recruitment

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Job Description

About the Role

We are seeking a highly skilled and experienced Vehicle Service Advisor to join our team at First Degree Recruitment in Johannesburg. As a key member of our dealership, you will be responsible for ensuring exceptional customer service and driving sales growth through your expertise in vehicle servicing and aftersales.

Key Responsibilities

  • Costing of job cards of vehicles booked into the workshop
  • Processing of warranties
  • Following up on vehicles booked into workshop
  • Liaising between the client and workshop on progress of vehicles
  • Ensuring customer satisfaction of vehicles serviced

Requirements

  • Minimum of 3 to 4 years experience as Vehicle Service advisor / Aftersales consultant
  • Experience working within the MOTOR industry and with a corporate branded dealership like JAC, Land Rover, Jeep, etc.
  • Must be able to work under pressure and be customer service orientated
  • Valid SA Drivers license
  • Clear criminal record

Qualifications

  • Grade 12 or equivalent

Salary & Benefits

  • Competitive salary package

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Gauteng

The automotive service industry is a significant sector in Gauteng, South Africa, with a diverse range of job opportunities available. Typically, the demand for skilled technicians and mechanics remains high due to the growing need for vehicle maintenance and repair services. Generally, this industry tends to be cyclical, with fluctuations in employment rates influenced by factors such as new car sales, economic conditions, and global trends.

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In terms of salary expectations, it’s common for automotive service professionals to earn a competitive income, generally ranging from R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary widely, and this range is intended only to provide a broad estimate. For example, entry-level technicians may start at the lower end of this range, while senior managers or owners of independent repair shops may earn significantly more.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, excellent communication skills, and the ability to work well under pressure. Typically, a valid driver’s license and relevant technical qualifications are also essential. In some cases, industry-specific certifications or training programs may be beneficial for career advancement. Additionally, many employers place a strong emphasis on teamwork and customer service, so being able to build relationships with colleagues and clients is also highly valued.

The automotive service industry is often associated with various sectors, including the manufacturing sector, where vehicles are assembled and repaired, as well as the financial services sector, where vehicle insurance and financing are offered. The technology industry also has a significant presence in Gauteng, with many companies specializing in automotive electronics and software solutions. In general, automotive service professionals can find employment opportunities in a variety of settings, from independent repair shops to large dealership groups.

For career development, it’s common for automotive service professionals to progress through the ranks, starting as technicians or mechanics and moving into supervisory or management roles over time. Additionally, many employers invest in training and development programs to enhance skills and knowledge, which can be a valuable way to advance one’s career.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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