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KwaZulu-Natal: Front of House Duty Manager – Luxury Safari Lodge

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Job Description

Front of House Duty Manager – Luxury Safari Lodge (Manyoni Private Game Reserve, KwaZulu-Natal) An established luxury safari lodge located within the Manyoni Private Game Reserve in KwaZulu-Natal is seeking a professional, hands-on Front of House Duty Manager to join the management team. This is a live-in role suited to a proactive hospitality professional who thrives in a remote lodge environment and can confidently oversee front-of-house operations while supporting overall lodge management. Key Responsibilities Operational & Administrative Daily administrative duties including statistics, weekly orders, stock sheets, stock counts and record keeping Management of petty cash and guest invoicing at check-out Receiving deliveries and accurately capturing stock on the system Sourcing goods and supplies for the lodge as required Implementation of operational protocols issued by management Guest Service & Front of House Guest check-ins and welcome procedures Conducting room checks prior to guest arrivals Assisting the FOH team with meal setups and service to ensure smooth guest dining experiences Maintaining exceptional guest service standards at all times Team Oversight Overseeing housekeeping and food & beverage teams Working daily with the chefs on menu planning according to dietary requirements and ensuring menu variety with no repetition Overseeing general lodge maintenance, cleanliness of public areas and guest rooms Requirements Valid driver’s license (essential) Previous experience in a similar lodge-based FOH / Duty Manager role Strong Microsoft Office skills (Excel proficiency essential) Able to work independently, show initiative and perform well under pressure First Aid Level 1 (preferred) Remuneration & Benefits Salary: Up to R10,000 per month , depending on experience Live-in accommodation provided Meals while on duty Groceries supplied for off-shift use Compulsory provident fund Gratuities Work cycle: 3 weeks on / 1 week off 18 days annual leave per year
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