Ladysmith: Senior Head Guide/Couple

The property will consider a solo Head Guide or a couple where one partner fulfils a guiding role and the other oversees reservations, duty management, and front-of-house operations. They are based in KwaZulu Natal and this will suit passionate, professional individuals who thrive in hands-on environments and are committed to high standards of safety, conservation, and guest experience. Role 1: Senior Head Guide/Trails Core Criteria: FGASA Field Guide (NQF2) Level 1 minimum (Level 2 preferred) FGASA Apprentice Trails or Full Trails qualification (Full Trails preferred) Valid PDP, First Aid certification, and SAPS rifle competency 35 years experience guiding in a Big 5 reserve Strong leadership, mentoring, and guest hosting skills High level of safety awareness and professionalism Passion for conservation and environmental education Candidate Responsibilities: Lead interpretive game drives and guided bush walks in a Big 5 environment Mentor and support junior guides, ensuring guiding standards are upheld Manage guiding equipment including vehicles, rifles, radios, and trails gear Enforce reserve rules, safety protocols, and best practice standards Represent the lodge at reserve meetings and conservation initiatives Contribute to exceptional guest experiences through professional hosting Package: Competitive salary based on experience and Trails qualification (Approximately R15,000 R19,000, negotiable) Live-in position (single en-suite accommodation) Meals on duty (21 days on / 9 days off cycle) Uniform and laundry provided Ongoing training and development Tips Role 2: Reservations & Duty Manager This is an all-rounder lodge role combining reservations, front-office operations, guest relations, stock control, and administrative duties. The ideal candidate is organised, guest-focused, and comfortable managing multiple operational functions within a remote lodge setting. Core Criteria: Minimum 23 years lodge or hospitality experience (reservations, front office, or duty management) Excellent communication and interpersonal skills Strong organisational ability and attention to detail Computer literacy: MS Office, email, and lodge booking systems (NightsBridge or similar preferred) Professional appearance and self-motivated work ethic Valid drivers license and own transport preferred Warm, approachable, and service-oriented Reliable, honest, and solution-driven under pressure Flexible and adaptable to changing operational demands Passionate about hospitality, nature, and conservation Package: Competitive salary based on experience (Approximately R8,000 R12,000) Live-in position (single en-suite accommodation) Meals on duty (21 days on / 9 days off cycle) Uniform and laundry provided Tips Supportive team environment with opportunities for growth