Madikwe: Spa Therapist / Admin Operations Assistant – Luxury Safari Lodge – North West | Lb posted by Kendrick Recruitment

Spa Therapist / Admin Operations Assistant Luxury Safari Lodge | North West Salary: R8,000 – R9,000 Negotiable DOE | Live-in Kendrick Recruitment is seeking a skilled Spa Therapist / Admin Operations Assistant to join a luxury safari lodge in the North West. This unique role combines spa expertise with hospitality support, reception, and administrative duties, offering an opportunity to contribute to all aspects of lodge operations while delivering exceptional guest experiences. Key Responsibilities: • Perform spa treatments including facials, manicures/pedicures, body wraps, exfoliation, and massages (Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, Aromatherapy) • Provide a warm and professional welcome to guests, ensuring high standards of customer service • Handle reception and administrative duties, including bookings, stock control, and general lodge operations • Assist with hosting guests during high tea, dinner, and special events • Conduct room checks and assist with guest check-ins when required • Support the General and Assistant Managers in operational tasks as needed • Maintain hygiene, professionalism, and service standards at all times • Assist with curio shop sales, stock management, and monthly stock takes Requirements: • Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC) • Minimum 3 years’ experience in aesthetics, beauty, or spa industry; experience in luxury hospitality or lodge environment preferred • Strong administrative and organisational skills • Computer literate, with ability to assist in daily administrative tasks • Clear, confident, and professional communication skills • Well-groomed, punctual, trustworthy, and reliable • Ability to work hospitality hours, including shifts, weekends, public holidays, and overtime • Friendly, self-motivated, and capable of working both independently and as part of a team • Own reliable transport essential • Experience with PAN Hospitality reservations and accounting system advantageous Benefits: • R8,000 – R9,000 per month depending on experience • 10% commission on spa treatments; included in general staff gratuities • Live-in accommodation (single, furnished), meals, and uniform provided • Work cycle: 6 weeks on, 2 weeks off • Annual leave: 21 days per annum, mutually scheduled • Medical Aid (Discovery Health KeyCare) – employer covers contribution after 3 months • Provident Fund – 5% employer and 5% employee contribution after 3 months • Spa service gratuities included in general staff gratuities Candidates who meet the above requirements are encouraged to apply.