Job Description
About the Role
Join a luxury safari lodge in North West, where you’ll have the opportunity to combine your spa expertise with hospitality support, reception, and administrative duties. As a Spa Therapist / Admin Operations Assistant, you’ll contribute to all aspects of lodge operations while delivering exceptional guest experiences.
Key Responsibilities
- Perform spa treatments including facials, manicures/pedicures, body wraps, exfoliation, and massages (Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, Aromatherapy)
- Provide a warm and professional welcome to guests, ensuring high standards of customer service
- Handle reception and administrative duties, including bookings, stock control, and general lodge operations
- Assist with hosting guests during high tea, dinner, and special events
- Conduct room checks and assist with guest check-ins when required
- Support the General and Assistant Managers in operational tasks as needed
- Maintain hygiene, professionalism, and service standards at all times
- Assist with curio shop sales, stock management, and monthly stock takes
Requirements
- Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC)
- Minimum 3 years’ experience in aesthetics, beauty, or spa industry; experience in luxury hospitality or lodge environment preferred
- Strong administrative and organisational skills
- Computer literate, with ability to assist in daily administrative tasks
- Clear, confident, and professional communication skills
- Well-groomed, punctual, trustworthy, and reliable
- Ability to work hospitality hours, including shifts, weekends, public holidays, and overtime
- Friendly, self-motivated, and capable of working both independently and as part of a team
- Own reliable transport essential
- Experience with PAN Hospitality reservations and accounting system advantageous
Qualifications
- Completed 1-year Somatology Diploma or ITEC certification in skincare therapy
Salary & Benefits
- R8,000 – R9,000 per month depending on experience
- 10% commission on spa treatments; included in general staff gratuities
- Live-in accommodation (single, furnished), meals, and uniform provided
- Work cycle: 6 weeks on, 2 weeks off
- Annual leave: 21 days per annum, mutually scheduled
- Medical Aid (Discovery Health KeyCare) – employer covers contribution after 3 months
- Provident Fund – 5% employer and 5% employee contribution after 3 months
How to Apply
About Catering / hospitality Jobs in Moses Kotane
The hospitality industry is a vibrant sector in Moses Kotane, South Africa, offering a diverse range of opportunities for individuals passionate about delivering exceptional customer experiences. Typically, roles within this field require strong interpersonal skills, attention to detail, and adaptability. Generally, the job market trends indicate a steady demand for skilled professionals, particularly in areas such as hotel management, restaurant operations, and event planning.
In terms of salary expectations, it’s common for hospitality professionals in Moses Kotane to earn between R200 000 and R500 000 per annum, although this can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. For example, a front-of-house manager might expect to earn at the higher end of this range, while an entry-level waiter or waitress might start around R150 000 to R250 000 per annum. It’s essential to note that these figures are only rough estimates and may not reflect actual salaries for specific roles.
Common skills required for hospitality positions include excellent communication and interpersonal skills, a strong work ethic, attention to detail, and the ability to multitask under pressure. Other key skills often sought after include leadership and management experience, knowledge of food and beverage preparation, and proficiency in event planning and coordination. Typically, hospitality professionals also benefit from having a strong understanding of customer service principles, marketing and sales techniques, and basic accounting and financial management.
The hospitality industry sector encompasses various types of establishments, including hotels, restaurants, bars, and event venues. Financial services sector companies often require hospitality staff with technical skills, such as food and beverage management, while technology industry companies may seek professionals with strong analytical and problem-solving abilities. Manufacturing sector companies may hire hospitality staff for their customer service and sales teams.
For career development, there are various opportunities available in the hospitality industry. Typically, professionals can progress to senior roles such as restaurant manager or hotel general manager, or move into specialized areas like event planning or food and beverage management. Many hospitality organizations also provide training and development programs to enhance skills and knowledge. Generally, those who demonstrate a commitment to excellence, customer satisfaction, and continuous learning can expect to advance their careers in this dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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