Midrand: After Sales Technical Support posted by Express Employment Professionals Midrand
Job Description
Technical Support & Troubleshooting
- Respond to support tickets, emails, or calls regarding product performance or technical faults.
- Diagnose hardware/Software issues on products such as routers, smart devices, appliances, and related electronics.
- Guide customers or resellers through troubleshooting steps, installations, and setup processes.
Warranty & Repair Coordination
- Validate and process warranty claims in accordance with the company policies.
- Log RMAs (Return Merchandise Authorizations) and coordinate logistics for repairs and replacements.
- Liaise with service centres and vendors to track and manage repair outcomes.
Product Feedback & Quality Insights.
- Relay customer feedback and technical insights to QA and product development teams.
- Ensure timely follow-ups and customer satisfaction after issue resolution.
Ready to Apply?
Click below to apply directly with the employer
Safe & secure application
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Network actively - many jobs are filled through referrals before being advertised.
How to Apply
Click “GO APPLY” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Technical Co-ordinator l Technician posted by Collab SA
RequirementsStrong technical background with MPS knowledge advantageous.Excellent organisational, scheduling, and time management skills.Advanced Excel...
View JobWestern Cape: Senior AI and Automation Developer posted by Collab SA
Requirements- Extensive Experience 5 years of professional experience in full-stack web development, with a significant portion focused on building and...
View JobGauteng: Sales – Consumables posted by Execustaff South Africa (Pty) Ltd
Key ResponsibilitiesAchieve agreed upon sales targetsEstablish and maintain strong customer relationships with existing and new customersService the...
View JobGauteng: Sales Representative – Equipment posted by Execustaff South Africa (Pty) Ltd
Duties and ResponsibilitiesEstablish and maintain strong customer relationships with existing and new customersSupport company representatives, internal...
View JobRoodepoort: Project Management Engineer posted by Assegai Recruitment (Pty) Ltd
Duties and ResponsibilitiesExtensive project managementHeading up entire projects on major power generation sites, such as MHIs, Environmental Impact...
View JobGauteng: HR Manager posted by The Recruitment People
This individual will be responsible for managing the full HR function, including but not limited toStrategic planningRecruitment and talent...
View Job
Browse Employers
Job Alerts