Job Description
About the Role
We are seeking a skilled Junior ISP Network Technician to join our team in Paarl. As a junior technician, you will play a crucial role in managing our helpdesk, providing technical support and advice to customers, and installing, maintaining, and troubleshooting broadband services. If you have excellent communication skills, a basic understanding of networking concepts, and the ability to work independently, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Manage the helpdesk during office hours by interacting with customers in a professional manner and providing technical support and advice
- Update newly installed customers on the system
- Perform stock control over all inventory at the office premises
- Interact with customers in a professional manner and provide technical support and advice
- Update Google Calendar/OneNote with work completed on installations and repairs
- Test functionality and performance following system installations
- Inform customers of limitations associated with their selected packages
- Keep track of inventory while in the field
- Remove equipment after a client cancels or changes service
- Perform ad hoc tasks as required by management
Requirements
- Matric certificate, or relevant qualification
- Valid drivers license ESSENTIAL!
- Min two years experience in technical support, installations, or a similar field
- Basic understanding of networking concepts and broadband technologies
- Ability to troubleshoot technical issues independently and accurately
- Comfortable working at heights, on ladders, and in confined spaces
Qualifications
- None mentioned
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Drakenstein
In Drakenstein, South Africa, the IT and computing industry is experiencing steady growth, driven by the increasing demand for digital solutions across various sectors. Typically, this growth translates into a robust job market with opportunities for professionals in this field. The common thread among these roles is often the need for individuals who are passionate about technology, problem-solving, and continuous learning.
Generally, salaries for IT and computing positions in Drakenstein tend to fall within broad ranges that vary depending on factors such as experience, company size, industry sector, and specific job requirements. For example, junior positions may expect salary ranges of between R500 000 to R800 000 per annum, while senior roles can range from R1 million to R2 million or more, depending on the individual’s expertise and qualifications. However, it is essential to note that actual salaries can differ significantly due to these varying factors.
Common skills required for IT and computing positions in Drakenstein often include programming languages such as Java, Python, or C++, software development methodologies like Agile or Scrum, data analysis tools like Excel or Tableau, cybersecurity principles, cloud computing platforms like AWS or Azure, and project management techniques. Typically, companies look for individuals who possess a combination of these skills, along with excellent communication and problem-solving abilities.
The IT and computing industry is commonly found in sectors such as technology, financial services, manufacturing, healthcare, and education. These industries often require skilled professionals to develop, implement, and maintain digital solutions that support their operations and enhance their competitiveness.
For career development, individuals in this field can expect opportunities for growth and advancement within the company or by transitioning into related roles in other organizations. Typically, common career progression paths include specialist positions, team lead roles, or senior management positions. Additionally, many companies offer training and development programs that enable employees to upskill or reskill, making them more competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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