Pietermaritzburg: Training Head posted by Pronel Consultants
Posted on 2025-07-15 00:00:00
| Employer | Pronel Consultants |
|---|---|
| Category | Other Finance/Accounting |
| Location | Kwazulu-Natal / Pietermaritzburg |
Job Summary
Are you a dynamic training professional with a passion for driving performance? Were looking for an individual with experience preferably within a call centre environment to oversee company training needs.
Key Responsibilities:
-
Design, implement, and manage end-to-end training programmes for new hires and existing staff.
-
Evaluate training needs through performance reviews, quality audits, and business goals.
-
Ensure training materials align with company policies, product updates, compliance standards, and client expectations.
- Collaborate with operations, HR, and client services to ensure continuous learning and performance support.
-
Drive a culture of learning, customer service excellence, and ongoing professional development.
Requirements:
-
Proven, relevant experience in a similar role.
-
Strong knowledge of adult learning principles and modern training methodologies.
-
Exceptional leadership, presentation, and communication skills.
-
Ability to develop training metrics and measure impact on business performance.
Suitable applications can be emailed to *****@*****.co.za
Note: Only shortlisted candidates will be contacted
Click Go Apply to apply online!
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