Pretoria: Head of Predictive Insights & Client Intelligence

January 27, 2026 Jobs in Northern Suburbs

Job Description

About the Role

We are seeking a seasoned professional to lead our Client Partners in transforming into AI-enabled strategic advisors, driving business growth and revenue expansion through predictive insights and ROI-driven storytelling. The ideal candidate will have a proven track record of success in African markets and AI-driven transformation, with expertise in hybrid leadership, coaching teams in AI literacy, storytelling, and CRM orchestration.

Key Responsibilities

Lead the evolution of Client Partners into AI–enabled strategic advisors through structured 120–day capability roadmaps
Orchestrate collaboration with Data Sciences to embed predictive models into client journeys and ROI–driven storytelling
Drive C–suite engagement, enhancing retention and expansion through continuous insight and sentiment monitoring
Align cross–functional roadmaps with Product and Data Science teams, converting multi–source insights into compelling content
Establish KPIs, governance, and agile feedback loops to enable a high–performing human–AI hybrid advisory capability

Requirements

12 years of experience in insights, consulting, strategy, or CX
5 years of leadership roles driving product–led research and advisory
Proven success in African markets and AI–driven transformation
Strong track record of C–suite engagement and revenue growth
Hybrid leadership with the ability to coach teams in AI literacy, storytelling, and CRM orchestration
Experience working within matrix structures alongside Data Science and Tech teams

Qualifications

MBA or BSc in Business, Marketing, Insights, or a related field
Certifications in AI strategy, prompt engineering, or data storytelling are advantageous

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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