Administration Assistant & Customer Liason
Posted on 2025-03-17
Employer | Hire Resolve |
---|---|
Salary | 0 |
Category | Clearing And Forwarding |
Location | Kwazulu Natal / Richards Bay |
Job Summary
Hire Resolves client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff dutiesboth weighbridge and operationalwhen a site supervisor is unavailable.
Key
Responsibilities:
- Maintain stock accountability by generating and distributing reports to customers.
- Manage office supplies and ensure efficient office operations.
- Ensure sufficient staffing for the weighbridge.
- Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
- Address and resolve technical or staff-related issues.
- Perform ad hoc duties as assigned by management.
- Scan and upload RMTS documents to the core drive.
- Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
- Supervise operators during train loading.
- Ensure FELs are refueled and checked at the weighbridge before train loading.
- Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
- Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
- Validate and correct weighbridge data, ensuring accurate records.
- Maintain and track the weighbridge roster.
- Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
- Scan and archive customer load-out tickets.
- Serve as the primary point of communication for customers.
Requirements:
- Degree/Diploma in Administration.
- Knowledge of Power BI (ability to generate reports and input data).
- Proficiency in MS Excel (data reading and manipulation).
- Strong communication skills.
- Excellent command of the Microsoft Office Suite and related software.
- Exceptional attention to detail.
- Strong organizational and coordination skills.
- Commitment to customer service excellence.
This role is ideal for someone who thrives in a fast-paced environment and is capable of multitasking across administrative and operational functions.
Contact Hire Resolve for your next career-changing move.
-
Salary:
negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website:
Click Go Apply to apply online!
You might also like these jobs in the same area.
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Richards Bay: Administration Assistant & Customer Liason posted by Hire Resolve
Administration Assistant & Customer Liason
Posted on 2025-03-17
Employer | Hire Resolve |
---|---|
Salary | 0 |
Category | Clearing And Forwarding |
Location | Kwazulu Natal / Richards Bay |
Job Summary
????????????????:
- Stock accountability send out all reports to customers.
- Ordering of office essentials – office management.
- Ensuring theres personnel for the weighbridge.
- Ensuring all weighbridge are clean and FEL readings are accurate when checking the scale.
- Solving all staff problems technical or staff related.
- Perform all other adhoc duties assigned to them by management.
- Scanning and uploading RMTS documents to core drive.
- Visiting all 3 sites to ensure everything is in order, in terms of checking if the printers are in good working order and give attention to the items that need it.
- Supervise the operators when loading the train.
- Make sure all FEL are filled with diesel and checked at the WB before loading the train
- Remind WB operators how to perform their duties, because most of them want to be handheld .
- Assisting anyone who has issues with the clocking system, sending out release documents to Transnet.
- Sorting out the data received from the weighbridge, because most of the times recording of data is wrong.
- Keeping track of weighbridge roaster.
- Ensuring all Weighbridges are cleaned on agreed dates with Sandi.
- Scanning of customer loaded out tickets.
- Communication with all customers.
????????????:
- Degree/Diploma in Administration.
-
Knowledge of power BI (not on a IT spectrum) but more so knowledge of how to get reports from the platform and how to insert data into it.
-
MS Excel – How to read and manipulate data on spreadsheets.
- Excellent Communication skills.
- Excellent proficiency in full Microsoft Office Suite & other programs.
- Attention to detail.
- Organizational & co ordination skills.
- Customer service.
If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za or visit our website: Hire Resolve
Administration Assistant & Customer Liason position available in Kwazulu-Natal, Richards Bay. This job position was posted by Hire Resolve. The job has been posted as a char8000 ad on 2025-03-17 at 00:11:40 in the Clearing And Forwarding category
Click Go Apply to apply online!
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Apply directly for this position. Please read all instructions carefully.
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